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professional eager to contribute expertise in business development, program
management and communications toward actively supporting the employer in
optimizing revenue and operational performance as a key team member
Ø Offer progressive experience in marketing and business development, with comprehensive operations and program management background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Proactively develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
Ø Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.
Ø Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Ø Successfully boosted Blackboard Developer Network (BbDN) program membership revenue by 873% over 2007 year end revenue, with a 30% increase in renewal rates over 2007.
Ø 2006 Recipient of the Blackboard ABCD Corporate Award for The Employee Experience for outstanding achievements in keeping with the organizational imperatives.
Ø Generated more than $1.5 million in combined new business for the Washington Convention Center and National Accounts division.
Blackboard, Inc. - Washington, DC 2005-Present
Senior Manager, Developer Network (2007-Present)
Promoted to contribute dynamic leadership skills in developing the foundation for tiered partner program structure, scheduled for launch later this year.
Proficiently design and execute targeted strategies supporting enterprise-wide operations including steering company towards monetization of select program offerings.
Program Manager, Developer Network (2005-2007)
Applied industry expertise and strong communication skills toward serving as primary marketing contact for over 200 commercial vendors and secondary contact for 1,100 academic developers who are existing members of the Blackboard Developer Network program.
Resourcefully capitalized on opportunity to build business by strategically launching marketing outreach campaign, planning event logistics and coordinating initiatives for participation in annual Developers Conference.
Proactively built and established key relationships and liaised effectively with senior management, staff and other company departments; coordinated directly with Global Events team on coverage and exposure for network program members in global user conference sponsorship activities.
Innovatively designed and launched external program awareness campaigns including quarterly partner newsletter and webinar series, collaborating with Product Development & Product Marketing.
Jezign, Inc. - Silver Spring, MD 2004-2005
Exhibited solid marketing talents in identifying strategic business partnerships and developing a marketing plan and product launch strategy for an emerging, athletic footwear start-up company.
Conducted comprehensive research and analysis to support sales efforts and maintain up-to-date on industry trends and trade issues.
Actively collaborated with team members in driving lead generation activities to secure major athletic footwear retailers for retail distribution.
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Projection Presentation Technology - Lanham, MD 2002-2004
National Sales Manager
Maintained full accountability for selling audiovisual and production services to senior-level corporate meeting planners and association executives for national, traveling accounts division, demonstrating exceptional communication and multitasking abilities in achieving operational goals and timelines.
Effectively conducted pre and post meeting analysis to measure profitability of each event/show and identify strategies to optimize productivity, efficiency and performance.
Contributed strong interpersonal relation and organizational skills in directly managing high-profile accounts and logistic coordination of all production components.
International Quality and Productivity Center (IQPC) - Chicago, IL 2000- 2002
Secured sponsorship opportunities for a series of conferences targeting senior-level, corporate executives, illustrating solid sales and presentation abilities.
Directed all aspects of operations and implemented product specifications including booking speakers, conducting industry-related research, and drafting/preparing speaker abstracts and conference brochures.
Chicago Tribune Interactive (BlackVoices.com) - Chicago, IL 1999-2000
Strategically developed and maintained extensive networks with national organizations, associations and leading corporations for sponsorship opportunities and promotion campaigns.
Managed accounts for leading Fortune 500 companies within the interactive career channel.
Qradio.com - Washington, DC 1998-1999
Effectively planned, coordinated and developed content for a world music oriented, online music magazine and streaming radio station produced Quincy Jones.
Relied upon to conduct weekly interviews with trailblazing, international music artists, applying dynamic communication skills.
Drastically increased company visibility by securing a company profile on the nationally-syndicated, web-centric television program, CBS-TV's "The Wild, Wild Web."
Microsoft (Washington Sidewalk.com) - Washington, DC 1997-1998
Associate Events Producer
NetNoir.com (an AOL subsidiary) - San Francisco, CA 1996-1997
New Media Producer
Additional employment history and information available upon request.
Education & Professional Training
Master of Science in E-Commerce - University of Maryland (Adelphi, MD), 2007
Master of Business Administration - University of Maryland (Adelphi, MD), 2005
Bachelor of Arts in Radio/Television and Film, Concentration in Spanish and Portuguese - Temple University (Philadelphia, PA), 1993
Affiliations & Activities
Member - Association of Strategic Alliance Professionals, 2008-Present
Member - Women in Technology, 2006-Present
Charter President and Founder of Bbuzz Toastmasters Club C In-House Chapter of Blackboard Inc. s Toastmasters Club, 2006-Present
College Connections Chairperson - Second Life International Education Conference: Best Practices in Teaching, Learning and Research, 2007
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Hiring Agent Name
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic leader. I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. As illustrated by my career background, I have continually advanced in marketing and business development, assuming increasing levels of responsibility. To complement my experience, I offer a Master of Science in E-Commerce and Master of Business Administration.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
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