Strategic Management Executive with expertise in driving business, increasing bottom-line revenues, customer relations, and efficiency best practices eager to contribute to the success of a progressive company with particular expertise within the telecommunications industry.
Ø Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, sales and marketing methodologies, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, organization development and change management.
Ø Comprehensive understanding of the sales, marketing, and advertising arena due to advanced practical and academic training.
Ø Knowledgeable in all facets of brand building to include policy development and implementation, merchandising, advertising and training.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.
Ø Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.
Ø Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.
Ø Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.
Ø Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.
Ø Embrace organization initiatives and mission statement.
Ø Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner.
Ø Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.
Ø Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.
Ø Stay abreast of most up-to-date research and data in order to offer most viable services to client base.
Ø Provide staff support and mentoring whenever necessary.
Ø Resolve issues quickly through careful data analysis including technical and functional information.
Ø Actively collaborate with multidisciplinary teams and departmental resources to optimize training efficacy.
Ø Identify prospective customers through utilization of network capacity as well as follow leads from existing clients, participate in various organizations and attend trade shows and conferences to increase brand exposure.
Ø Contact regular and prospective customers to demonstrate products, explain product features and benefits as well as solicit orders for procurement.
with clients after sales in order to resolve problems and to provide ongoing
Director of Balancer Channel Sales, Top Layer Networks 2004-Present
Primary responsibilities include development and implementation of internal policies and procedures including;
Management of all indirect sales efforts with channel partners and affiliates.
Coordination of Direct Partnership Sales including OEM products.
Comprehensive oversight of all segments of legacy products sales.
Designed and executed training programs for the US Sales Team on account retention and growth strategies.
Director of Eastern Region Sales, BlueCoat, Inc. 1998-2003
Primary responsibilities include comprehensive management and oversight of all aspects of multi-site operation to include P&L responsibility, sales methodologies and hiring, training, supervision of a team of 30+ sales members. Specific functions included;
Directed OEM and Partnership Sales
Managed National Account Team related to growth and development of new accounts.
Effectively initiated Channel Sales Program.
Negotiated and signed Fortune 100 Partnership Agreements that were critical to IPO success.
Manager of Internet Product Sales, Fujitsu Business System 1994-1998
Primary responsibilities included strategic and daily sales protocols designed to increase long term viability of the organization. Specific functions included;
Effectively managed Internet Protocol (IP) Sales Team.
Directed and maintained immediate oversight of all Channel Sales Programs.
Managed extensive Partnership/Business Development Sales Efforts responsible for driving company revenues.
Successfully introduced Internet Sales Programs in 35 District Sales Offices.
- Director of US Sales Network, Digital Equipment Corporation
- Regional National Account Sales, US West
- Adjunct Professor in Data Communications, University of Pittsburgh
n Master of Science C Telecommunications / Business Management, Southern Methodist University
n Bachelor of Science C Business Management, LaRoche University
n Associate Degree C Electronic Engineering, Penn Technical Institute
n License C Financial Planning (CFP), Duquesne University
n License C First Class FCC
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