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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
solutions-focused information technology professional eager to contribute technical expertise as well as dynamic project management and operational enhancement abilities in a computer support specialist assignment.
career profile
ø upcoming bachelor of science degree in both computer engineering and business management.
ø over four years of relevant it experience.
ø adept in installation, configuration, administration and troubleshooting of advanced systems.
ø expertise in user accounts, servers and system audits for over 300 business servers.
ø outstanding user service abilities on servers, routers and switches.
ø capable of providing exceptional network/user support.
ø strong evaluative, assessment and diagnostic capacity.
ø demonstrated capacity in multiple operating systems and networking reconfiguration.
ø proficient in software, hardware, databases, backups, storage, email and architecture.
ø background in effective project management.
ø contributor in increasing proficiency.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
technology skills
microsoft sql server, ssrs, vmware, gpo, hp storageworks san, exchange, zantaz eas, solomon, websense, adobe flash streaming media server, team foundation server, sidewinder firewalls, ms failover 2000/2003/2008 clusters, microsoft operations manager, sage fas, commvault backup solutions, windows time, biztalk, activebatch 4/6, windows 2000/2003/2008 server, active directory, iis 6/7, mcafee, shavlik, heat, hp dl/bl series, routers/switches, eva8100/eva4400, mcdata and brocade fiber switches, powershell, c, c#, visual basic, qbasic, c++, java, vbs, vhdl.
professional experience
direct supply, inc., milwaukee, wi 2006 - present
systems engineering intern
support over 300 business-critical servers on 24-7 on-call rotation.
implement internal firewall to separate development environment from production servers.
define and engineer operations template for company windows 2008 server.
manage 2-datacenter 4-eva120tb san and 300 luns as part of storage infrastructure team.
upgrade to windows 2008 server, implemented windows time and mom management packs.
launched server gpo s for ad.
facilitate organizational training for os.
education
milwaukee school of engineering, milwaukee, wi
bachelor of science, double major
computer engineering/business management
expected 2010
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