yyyyyy x. yyyyyy

p o box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

social security number: #3977

citizenship: usa

 

vacancy announcement: deca-10-329791

job title: western u. s. store associate

 

 

core competencies

 

retail store operations, product sales, merchandise stocking, employee training, cash register operations, stockroom/warehouse operations, customer service, grocery merchandise preservation, pricing, merchandising, product rotation, customer product education, display set-up/updates, sales promotions, cash management, leadership, multi-tasking, communication, organization, and relationship management.

 

 

professional experience

 

5/1998-8/1998

staff/grocery stocker

opportunity village (nellis air force base)

las vegas, nevada

hours/week: 40

salary: $ 11.03/hour

supervisor: elmer danzel  phone: 702-259-3700  may contact:  yes

actively collaborate with management in teaching grocery store stocking techniques to learning disabled associates. tracked learning progress and productivity by recording cases stocked per hour. assisted grocery manager in the identification and preparation of potential issues in workload distribution processes. developed recommendations for solutions, ensuring equal distribution of work contract representative employees in accordance with established procedures and practices. diplomatically addressed employee and customer concerns and new ideas. hand-selected to oversee the care and preservation of all grocery items, while also initiating remedial action for excess stock. collaborated with nellis air force base quality assurance employees in checking shelves for items stocked, correct prices, cleanliness, proper product rotation, and damaged item removal to ensure compliance with commissary regulations.

 

11/1991-9/1992

cashier/stocker

thrifty drug stores

las vegas, nevada

hours/week: 40

salary: $5.50/hour                                         

supervisor: john bonesson  phone: 702-731-9461  may contact:  yes

facilitated productive customer relationships and communication, successfully increasing retail sales and ensuring customer satisfaction. utilized extensive knowledge of store products and prices in assisting clients with individualized shopping needs. proficiently stocked shelves with appropriate merchandise, transferring merchandise items from warehouse to the front end for customers. responsible for building displays, utilizing safety practices to correct unsafe conditions. awarded employee of the quarter october 1991 to december 1991.

 

8/1989-3/1990

grocery stocker

smith's food and drug

henderson, nevada

hours/week: 32-40

salary: $11.03/hour                    

supervisor: rudy de valle  phone: 702-451-0466  may contact:  yes

hand-selected to place merchandise on sales floor from warehouse, ensuring stock is placed on the correct aisle. quickly disassembled grocery load from pallets to save space and ensure safe working environment.

 

7/1981-11/1988

cashier/grocery stocker

safeway/von's grocery company

los angeles, ca

hours/week: 32-40

salary: $12.55/hour

supervisor: dale okamoto  phone: 213-384-4650  may contact:  yes

actively served as grocery, dairy and frozen product stocker, maintaining detailed knowledge of all products and prices to assist customers and increase sales. serving as product consultant, educated customers on exotic spices, international ingredients, ethnic foods, and unusual gourmet items. utilized weekly ad to check prices of sale items during checkout. successfully operated electronic scanning cash register, ensuring accurate money count at the beginning and end of shift. skillfully processed wic checks, issued through the federal special supplemental nutritional program for women, infants and children. responsible for handling all tobacco and alcohol sales, refusing sales to minors and to intoxicated customers. periodically inspected sales floor physical condition, ensuring clean and safe environment. served as key member of store 35's night stocking crew, consistently meeting after breaking down and placement of the grocery load to discuss stocking assignments and make corrections to work procedures. proficiently function in a fast-paced retail environment, ensuring quality customer service vital to sustaining and growing business. recognized as exceptional employee, frequently loaned out to other district stores as a relief cashier/stocker as needed.

 

4/1979-7/1980

cashier/grocery stocker

shopper's rancho markets

gardena, ca

hours/week: 32-40

salary: $7.50/hour

supervisor: rene navarro  phone: 213-328-0476  may contact:  yes

consistently ensured delivery of quality customer service vital to sustaining and growing clientele base. efficiently handled customer concerns and complaints with tact and diplomacy, involving management as needed. tasked with operating manual cash register, accurately calculating multiple items and sale tax. assisted in a broad range of store operations, from shelving merchandise and cleaning/sanitizing store to placing marketing/advertisements and watering produce.  responsible for retrieving shopping carts from parking lot and the surrounding neighborhood.

 

education

 

el camino junior college

torrance, ca

business courses

9/1979-6/1981

 

training and professional development

 

certificate defensive driving course/professional truck driver; national safety council/swift transportation, 8/2008

five keys to safe driving commercial truck backing certificate of completion; driver improvement institute/swift transportation, 5/2008

entry level commercial driver training certificate; knight transportation, 2/2007

certificate of completion entry-level driver; werner enterprises, 4/2006

life skills training certificate of achievement; nevada partners, 4/1998

certificate of achievement computer fundamentals; nevada partners, 4/1998

electronic scanning cash registers; safeway training center, 5/1981

retail grocery certificate of proficiency; southern regional occupational center, 6/1979

 

certifications/credentials

 

commercial driver license class "a"; state of utah, through 2013

 

affilitions

 

journey retail grocery clerk; united food and commercial workers union, 1981