Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Results-driven professional with expertise in steering a broad range of business operations eager to contribute talents toward actively supporting a progressive company in maximizing bottom-line profits
Ø Offer over 10 years progressive IT/IS/EDI and Operations experience in planning, directing and implementing critical projects from concept through delivery.
Ø Extensive project management experience, with comprehensive employee/departmental management background.
Ø Cost-effectively allocate and administer budgets and assets.
Ø Expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance and operational productivity.
Ø Proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management, staff, clients and vendors.
Ø Successfully directed and completed a distribution and warehousing purchase and implementation within the 9-month implementation time frame and $70,000 under budget, with expected yearly savings of over $350,000 per year and 50% overall reduction in staff at Luigi Bormioli.
Ø Boosted first-year savings at Luigi Bormioli by over $80,000 through effective re-negotiations with multiple vendor contracts and cutting other operational costs.
Ø Revitalized a 5-year business system migration at Hirshfields and completed the project in 8 months.
Ø Created and launched an ERP package migration at Drew Pearson Marketing, resulting in a 25% increase in inventory accuracy, 15% reduction in overall operational costs and a 40% decrease in compliance-based charge backs.
Ø Strategically integrated and upgraded EDI systems and processes at Drew Pearson Marketing resulting in efficiency gains, an 80% cost reduction in 3rd party expenses, a higher level of customer service/satisfaction and a 30% decrease in EDI-related charge backs.
Ø Innovatively designed/implemented E-Commerce site for a Drew Pearson Marketing division resulting in 75% re-allocation of staff and resources, 8% increase in business and 24-hour turn to customer.
Ø Identified/executed a Green packaging solution with an estimated $40,000 first year savings.
Luigi Bormioli Corp. - Horsham, PA 2007-Present
Manager of IT/Logistics
Contribute extensive technical knowledge and dynamic leadership skills in managing all Distribution, Customer Service, Logistics, IT and EDI related functions and personnel.
Identify, develop and implement efficiency gains in Customer Service, Distribution and Import Logistics to optimize productivity and performance.
Efficiently plan and coordinate workflow and assign projects to maximize utilization of human capital and operational resources.
Spearhead diverse administrative activities ranging from staffing, training and performance evaluation to policies/procedures development and technology-driven solutions implementation.
Hirshfields Inc. - Minneapolis, MN 2005-2007
Business Systems Manager
Actively collaborated with multiple department managers in strategically developing and executing team building and cross training programs instrumental to boosting overall productivity and efficiency.
Proficiently supervised all aspects of daily operations of corporate ERP package and related processes.
Proactively enacted operational changes resulting in higher distribution facility and store efficiency, while increasing sales rep performance and communications processes and tracking.
Enhanced data analysis and provided real time visibility to company profitability by stabilizing and centralizing departmental reporting and information sharing.
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Drew Pearson Marketing - Hopkins, MN 1999-2005
Maintained full accountability for managing all IT/IS and EDI personnel, procedures and budgets and business centric projects supporting enterprise-wide operations.
Strategically defined, developed and executed corporate-wide IT, IS and EDI standards instrumental to boosting productivity, efficiency and quality of operations.
Steered the structuring and implementation of results-driven information system policies and procedures substantially improving performance.
Led all system reviews, identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.
United Steel Products - Montgomery, MN 1998-1999
Effectively facilitated and oversaw day-to-day IT and desktop support functions, as well as daily EDI transactions, testing and processes
Applied strong communication and negotiation abilities in building, establishing and managing key relationships with IT and EDI related vendors.
Microsoft Office Suite of Products including: 97, 2000, XP, 2002 and 2007
Microsoft Operating Systems including: Windows 3.11, 95, 98, NT, 2000, XP and Vista
Microsoft Server Software: NT 4.0, 2000, 2003
Microsoft Exchange including: 5.5, 2000 and 2003
Sterling Commerce Gentran Director Server
Crystal Reports including: 8.0, 8.5 and 10
Progress 9.1B, 9.1D and 10.
Various AS2 and EDI-INT software programs, including Trailblazer
SQL, Basic, Business Basic, HTML and PHP programming languages
Windows Compatible PC and Server hardware and configurations.
VPN protocols and software
Firewall and Router configuration and software
HP-UX and AS400 systems
WAN/LAN configuration and software
Adobe Photoshop, TOPS, Citrix, VERITAS
Warehouse & Distribution Skills
Processes & flows including but not limited to: Receiving & Receipt, Processing Flows, Directed Put-Away & Replenishment, Inventory Management, Order Management, Shipping processes & flows, Racked storage, Bulk Floor Storage, Quality Control Procedures, Cycle & Physical inventory counts.
Technologies including but not limited to: RF Scanning, RFID, Automated Replenishment Systems, Conveyor systems, Forklifts and related equipment, Wrap machines, scales & related equipment, Label printing & printers.
Education & Professional Training
Associates Degree in Business Management - Western International University (Phoenix, AZ)
PC/LAN Certificate - Brown College (Mendota Heights MN)
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Hiring Agent Name
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive technical processes/procedures, I have continually excelled in maximizing performance as a dynamic leader. I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.
As illustrated by my career background, I have continually advanced in this industry, assuming increasing levels of responsibility for strategically streamlining operations and successfully bridging the gap between IT and Operations. Among my accomplishments, I have created and launched an ERP package migration, resulting in a 25% increase in inventory accuracy, 15% reduction in overall operational costs and a 40% decrease in compliance-based charge backs.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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