Ø  Offering strong background in small business management across all areas of operations

Ø  Degree focused on Finance and Accounting, with solid A/R, A/P and budgeting skills and ability to optimize receivables and contain costs; related experience in insurance claims filing and billing

Ø  Broad-scope HR background spanning recruiting, hiring and training staff through scheduling personnel, conducting performance evaluations, implementing corrective actions, and managing compensation/benefits

Ø  Experienced in developing comprehensive operating manuals targeted toward regulatory compliance

Ø  Excel in strategically planning, prioritizing and managing projects/workflow to enhance productivity, efficiency and bottom-line profitability

Ø  Dynamic communication, customer service and public/community relation skills

 

 

Office Manager, Daniel L. Kaser DDS, Inc.-Sandusky, OH; 1981-2010

         Successfully steered full-scope business operations of busy dental practice and onsite dental lab, applying strong strategic leadership skills toward optimizing bottom-line efficiency and profitability

         Effectively recruited, hired, trained, and directed all personnel and managed all supporting human resource functions

         Proficiently managed accounts payable and accounts receivable, including third-party/insurance company claims filing/billing, with focus on maximizing receivables turnaround, controlling financial risk and meeting vendor/supplier terms

         Drove business growth through targeted marketing  as well as effective patient relationship building and communications

         Ensured critical regulatory compliance; wrote both HIPAA and OSHA manuals

 

Football Coach, Perkins Schools-Sandusky, OH; 2002-2008

         Contributed dynamic leadership, communication and motivation skills toward coaching Junior High football concurrent with full-time office management position

 

Supervisor, United Parcel Service-Toledo, OH; 1979-1980

         Rapidly promoted from Unloader to lead team of 20 employees, with responsibility for staff training as well as direct supervision

 

 

Bachelor in Business Management, Western Governors University; in progress

Finance Major, University of Toledo-OH

Associate in Liberal Studies w/emphasis in Finance & Accounting, Bowling Green State University-OH

 

 

Treasurer, Sandusky Power Squadron

Leadership Board Member, Holy Angels Church facility renovation

Member, Lions Club

Member, American Association of Dental Practice Managers