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Profile of Qualifications


Ø  Customer-focused professional with broad management and support experience in industries ranging from food service and health care to manufacturing and hospitality

Ø  Solid background in training, developing, coordinating, and supervising high-performance teams

Ø  Self-motivated leader and collaborative team player effective in both independent and group settings

Ø  Dynamic prioritization, planning, organization, multi-tasking, and time management skills vital to maximizing productivity and efficiency and meeting critical deadlines

Ø  Quality-oriented, with experience in product inspection and quality control in fast-paced manufacturing/production environments

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Professional Experience


Food Service Supervisor, Phelps Memorial Hospital-Sleepy Hollow, NY                                      2008

  Contributed strong leadership skills toward efficiently steering food service operations

  Successfully built, coordinated and supervised team members, with strong focus on maximizing productivity and quality

  Actively collaborated in managing inventories and ensuring health/safety standards compliance; earned Serv Safe Certification


Capsule Inspector, Watsons Pharmaceuticals-Carmel, NY                                                   2007-2008

  Applied sharp attention to detail toward performing final capsule inspections for quality assurance


Certified Operator, IBM-Fishkill, NY                                                                                      2004-2007

  Fulfilled contract assignment through Manpower, proficiently operating tool vital to production of semiconductors for high-profile technology leader

  Demonstrated strong organization and time management skills in meeting critical timelines, project specifications and quality standards


Night Counselor, Phoenix House-Shrub Oak, NY                                                                  2003-2004

  Exhibited exceptional leadership abilities in effectively managing the health and welfare of over 250 mandated adult and adolescent residents; collaborated in crisis interventions

  Effectively coordinated client transportation, dispensed medications and provided nightly meals


Host / Waiter, Thayer Hotel-West Point, NY                                                                             1992-2003

  In recognition of superior guest service skills, selected as Protocol Waiter to serve VIPs and dignitaries, from the President of Turkey to the Secretary of Treasury


Assistant Restaurant Manager, Taj Holiday Village-India                                               1988-1991

  Directed food and beverage operations for a 5-Star beach resort; drove all areas of operation, from human resources, ordering and inventory control to sales and customer serviceyyyyyy x. yyyyyy



Bachelor of Arts Degree, Punjabi University, Patiala, India


Serve Safe Certified, BOCES, Yorktown, NY

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Founder, Counseling Centre; took the initiative to personally collaborate with Goa Institute of Psychiatry, Goa India, in startup of a successful counseling centre; spearheaded entire project scope, from concept and structuring through launch





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Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF POSITION TARGETING) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I offer extensive experience in customer service and management/supervision across a variety of industries, illustrating my talent for rapidly adapting my skills and knowledge to new environments and employer-specific needs.  I have excelled in building/leading team members, steering service operations, maximizing productivity, ensuring quality, and meeting workflow/project requirements/deadlines.   Complementing this, I offer a Bachelor of Arts degree.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






John Agnel Rodricks






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