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yyyyyy x. yyyyyy
35 lopez street #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
dynamic communicator • administrative professional • client support specialist
productive, quality-oriented administrative professional eager to contribute exceptional business support, office management and interpersonal relation skills toward optimizing operations of a progressive organization.
profile
- dynamic secretary offering 35 years of solid and progressive administrative support experience, including expertise in sales/marketing support, office administration and customer service.
- demonstrate capacity to provide comprehensive support for all staff including report drafting, database management, travel arrangements, and arranging meetings.
- adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- proven abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- proven ability to maintain the highest levels of confidentiality and upholding professional standard of ethics.
- technically proficient in microsoft word, excel and powerpoint; type 90 wpm.
professional experience
corporate secretary ropes & gray llp. 1997-2010
- actively provide administrative support to health care, litigation, financial planning, estate, real estate, and corporate departments.
- sharp business acumen and experience in managing broad scope of administrative operations, from drafting documents, scanning file data and faxing to calendaring, travel arrangements and updating client information.
- consistently ensure delivery of quality customer service vital to sustaining and growing client accounts.
secretary hinckley, allen & snyder 1995-1997
- strategically created and edited a broad range of legal documents on behalf of the corporate, employee benefit/labor, financial services, health, litigation, personal financial planning, and real estate departments.
assistant to executive co-directors national coalition of advocates for students 1993-1994
- actively collaborated with executives in drafting and preparing proposals, as well as compiling materials for member group national organizations.
- served as liaison to media representatives and foundations, providing approved information on issues.
executive secretary standard charter equitor asset management na, inc. 1991-1992
- consistently supported executive vice-president and president of union investors in the marketing of domestic, international and global equity and fixed income products.
secretary to executive director cambridge redevelopment authority 1969-1990
- effectively prepared all necessary information for deeds, development proposals, budget requisitions, purchase agreements, land disposition contracts, and city council resolutions.
professional education
graduate bryant and stratton secretarial school boston, ma
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