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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

objective

mid-level manager with expertise in retail unit management and finance eager to contribute to the success of a dynamic company.

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career profile

ø  bachelor of science in finance

ø  over four years of business experience with extensive retail management.

ø  record of promotion to team leadership positions of wide-ranging authority and responsibility.

ø  recipient of multiple awards for outstanding performance.

ø  career built in retail, distribution and customer service sectors.

ø  demonstrated training abilities in directing critical operations in a challenging environment

ø  well-qualified to perform in retail, distribution, logistics and supplier sourcing activities.

ø  proven capacity in asset management and maximization.

ø  strong focus on exceptional customer service, quality and meeting objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  contributor to increasing organizational proficiency.

ø  member, association for financial professionals.

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professional experience

dairy queen, homer glen, il                                                                                                      2007 - present

manager

       responsible for day-to-day operations of chain branch location.

       oversee, train and professionally develop subordinate managers and line employees.

       control p&l and all associated costs to maximize efficiency.

       investigate and resolve customer complaints.

 

quik snak/citgo, greensboro, nc                                                                                                2006 - 2007

manager

       supervised and developed staff, including scheduling, recruiting, training and terminations.

       compiled auditing and accounting records and managed p&l statements and bank reconciliation.

       negotiated with vendors and suppliers and maintained appropriate inventory.

       developed and updated demographic profiles of customer base for corporate review.

 

walgreen s, baton rouge, la                                                                                                                  2005

assistant manager

       provided customer service, resolved complaints and suggested products to shoppers.

       performed/documented inventory auditing and coordinated with internal auditors monthly.

       supervised, mentored and trained new hires and existing employee pool.

       attended regularly scheduled meetings to increase skills and improve operations.

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education

southeast louisiana university

bachelor of science, finance, 2005

best president award, financial management association at university

member, students in free enterprise

two-time representative of university at fma conference, chicago, il

 

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awards/commendations

golden gavel award - baton rouge community college

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