customer service specialist eager to contribute talent for building and maintaining superior client relations and optimizing satisfaction as well as supporting managerial and administrative skills toward actively supporting the employer in growing sales and profits
ø offer extensive experience in customer-focused, service-oriented industries where ability to maximize client satisfaction is vital to sustaining and growing business
ø dynamic communication, consultation, negotiation, and problem solving skills; diplomatically respond to and resolve escalated customer issues
ø successful entrepreneurial and employment background in steering all aspects of business operations ranging from sales/marketing, administrative and financial to buying and inventory management
ø effectively define, develop and execute strategies to boost productivity, efficiency and profitability
ellersons, llc-dallas, tx 2006-present
as 50% owner of this property investment company, steer full scope of operations
strategically facilitate the purchase, sale and lease of diverse properties to optimize investment performance
proficiently manage administrative and financial operations of business, maximizing productivity, efficiency and bottom-line profitability
the ups store-dallas, tx 2002-2006
customer service & sales representative
provided quality customer assistance in selling shipping products and services, addressing inquiries and resolving any issues to achieve prompt solutions and ensure high levels of satisfaction
actively collaborated with manager in driving daily business operations ranging from shipping, cash management and general bookkeeping to records/documentation production and inventory control
williams-sonoma-frisco, tx 2002-2003
stock room assistant
efficiently received incoming merchandise, audited for accuracy and quality control and managed backroom stock
the great indoors-dallas, tx 1999-2001
sales associate/stockroom manager
managed lighting department floor sales as well as stock room operations
consulted with customers to identify needs, presented recommendations, secured sales, and responding to any product/service issues for timely resolution
general studies, the university of oklahoma-norman, ok
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
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