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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile professional eager to contribute comprehensive administrative background toward actively supporting the employer in optimizing performance.



  • talented professional offering over 7 years of solid and progressive experience in office operations, medical records management, administrative support, and patient services.
  • in depth background in physiology, anatomy, biomechanics, endocrinology, sports medicine, psychology, and medical terminology.
  • consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • skilled at performing independently or within a team to exceed all operational goals and objectives.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic patient services interaction both in person and via telephone.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • technically proficient in microsoft office suite, adobe, centricity pm and emr, ic-chart, carecast, imagecast, blackboard, and medical manager.


professional experience


medical records specialist eugene gastroenterology consultants                                                                    2001-2010

  • sharp business acumen and experience in managing broad scope of operations, from handling multi-line phones, receiving packages and processing referrals to updating charts and fielding requests for medical records.
  • oversee electronic medical records functions, including preloading and inputting medication and allergies into the patients chart prior to appointment.
  • facilitate productive communication and timely response to emergency or stressful situations.
  • serve as fax server, handling 100-150 faxes daily, including patient referrals and treatment protocols.
  • successfully review medical records of 8 physicians, 1 nurse practitioner and 8 nurses, ensuring accuracy and completeness.
  • consistently ensure delivery of quality patient service vital to sustaining and growing medical business.


medical records technician lane gastroenterology associates                                                              2003-2004

  • effectively managed a broad range of activities, from making appointment reminder calls and preparing charts to filing and forwarding medical records.
  • facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.


teaching assistant anatomy cadaver laboratory                                                                                              2004


professional education


bachelors of science in human physiology university of oregon                                                                       2007


associates degree in general studies lane community college                                                                            2003


volunteer adaptive recreation program, 2006

volunteer activities director marquis nursing home, 1998

barbara james service award

cpr/aed certification


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

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hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in office operations, medical records management, administrative support, and patient services. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my patients and clients. to complement this background, i offer dynamic communication, organization, problem solving, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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