career objective                              

results-driven sales manager eager to contribute superior business development, staff mentoring, and customer service skills toward supporting the employer in optimizing financial and operational performance

profile                                                

ø  offer numerous years of progressive managerial experience in sales, with expertise in steering customer service, merchandising, roi, and cashiering operations in fast-paced, high-volume businesses

ø  excel in recruiting, building and leading top-performing, client-focused sales teams; demonstrated ability to train personnel for varied positions at all levels

ø  strategic planning and coordination of workflow and human resources for optimal coverage while containing labor costs

ø  dynamic communication, presentation, negotiation, and relationship management skills; successfully address and resolve escalated internal and customer issues

ø  effectively identify and capitalize on opportunities to penetrate and develop markets; perform community outreach resulting in increased awareness

ø  sharp business acumen and experienced in maximizing profits, reducing shrinkage, profit and loss responsibility, and financial analysis

professional experience                

target stores, inc.                                                                                                                          11/99 c 5/08

store team leader (1/05 c present)

         in recognition of outstanding performance, steadily progressed within company to achieve managerial position entrusted with oversight of 325 team members and all daily operations for a fast-paced, high volume supertarget store; consistently met and beat sales and profitability targets

         provided excellent customer service; received district-wide top guest service scores for past three years

         actively involved in expansion efforts including planning and opening two new stores, recruiting on college campuses, and mentoring multiple staff members towards achieving managerial positions

         served as district captain for ten locations; responsible for developing community relations, distributing local grants, and directing community service initiatives

grocery team leader (11/02 c 1/05)

         effectively directed and supervised grocery team; trained in-store and regional staff members

         responsible for inventory management and enforcing quality control measures including ensuring proper display, storage, and handling

         successfully exceeded shrink goals while maintaining presentation excellence

executive team leader (11/99 c 11/02)

         supervised sales floor and customer service endeavors; attained district-wide top logistics scores

         performed human resources and staff development functions including recruiting, hiring, and training

 

circuit city stores, inc.                                                                                                                   9/95 c 11/99

store manager in training/sales manager (2/99 c  11/99)

         performed store manager duties including human resources and financial reporting responsibilities; oversaw all operational functions including sales, merchandising, and customer service

sales manager (10/97 c  2/99)

         oversaw and trained a team of up to 50 associates across all departments; averaged 121% over plan and ranked in company-wide top sales managers monthly

operations manager (1/96 c 10/97)

operations supervisor (9/95 c 1/96)

 

~additional professional background information available ~

education                                           

studies in business administration, tarleton state university, stephenville, tx                                  1990 c 1993

general studies, hill junior college, hillsboro, tx                                                                            1988 c 1990

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging new career opportunity in a managerial capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include numerous years of sales, business development, and customer service experience, including an extensive background in training and leading staff members.  i excel at effectively leading team members to drive sales growth and deliver quality service.  my dynamic communication, organization, and analytical skills have consistently proven instrumental in my ability to meet and exceed sales targets.  additionally, i offer solid experience in managing administrative, human resource, finance/accounting, merchandising, and procurement operations.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy