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Yyyyyy x. yyyyyy

1516 South Adams Street Xxxxxx, XXXXXX xxxxxx

Homexxx-xxx-xxxx Cell xxx-xxx-xxxx


Human Resources Management

Recruitment & Retention       Employee Relations        Benefits Administration


Results-driven Human Resources Professional with proven achievements in supporting the employer in maximizing productivity, quality and profitability. Excellent skills in elevating productivity and fortifying cost control. Highly skilled in coaching and consulting managers, driving performance management, and overseeing training and development. Excel in creating value-added initiatives, processes, and policies. Proactive problem-solver with superior interpersonal skills and ability to develop productive relationships across all levels. Bilingual/fluent in Spanish. Core competencies include

       Employee Relations

       Regulatory Compliance

       Benefits & Payroll

       Performance Management

       Training & Development

       Recruitment & Hire

       HR Policies & Procedure

       HRIS Technologies

       Conflict Resolution

Professional Experience

XXXXXX INSTITUTE OF TECHNOLOGY - Pasadena, XXXXXX                                                   2004-Present

Human Resources Administrator

Spearhead HR functions for 10 business units comprised of 120+ non-exempt employees. Provide guidance and council to management across diverse functions, to include team building, training, interviewing, recruiting, discipline and terminations. Oversee daily employee relations issues and assess situations to recommend solutions. Proactively partner with executive leadership in diligently monitoring salary budgets and hold accountability for maintaining valid employee ServSafe certifixxxxxxtions. Conduct employee evaluations and facilitate performance-based compensation.

Key Achievements:

Ø  Leveraged exceptional investigative talents and comprehensive documentation to successfully contest unemployment benefit claims and a claim filed with the EEOC.

Ø  Drastixxxxxxlly reduced employee relations issues by coaching managers on conflict resolution and ensuring stringent compliance with probationary releases and disciplinary actions.

Ø  Cultivated, nurtured and maintained effective partnerships with community organizations to provide voxxxxxxtional training and employment opportunities for culinary students and people with disabilities.

Ø  Demonstrated initiative in facilitating training opportunity for managers to elevate productivity and ability to perform payroll effectively.

AMERIXXXXXXN XXXXXXREER COLLEGE - Xxxxxx, XXXXXX                                                  2002-2004

Human Resources Assistant

Supported HR needs at corporate office for $5.7M eduxxxxxxtional institution with two operating xxxxxxmpuses. Led employee recruitment, payroll processing, benefits administration, and weekly new-hire orientations. Assisted with development of annual business plan and departmental budget. Exhibited strong resourcefulness in swiftly responding to HR-related inquiries and issues.  

Key Achievements:

Ø  Applied excellent technixxxxxxl acumen as team member for HRIS and payroll conversion.

Ø  Achieved 92% employees satisfaction rate from new hires following updated orientation and training program.

Ø  Streamlined attendance records management and payroll processing for 300+ employees by cooperating with Accounting Department to launch electronic time xxxxxxrd system.

Ø  Instrumental in overhauling and updating 12-year-old employee handbook with new, revised and fully compliant HR policies and procedures.

Ø  Initiated online background screening procedure to signifixxxxxxntly increase administrative efficiency.

UNIVERSAL STUDIOS HOLLYWOOD - Universal City, XXXXXX                                                    2000-2001

Employment Representative

Managed high-volume recruitment for union and non-union seasonal staff for Theme Park Operations. Exercised solid organizational skills in driving recruiting, hiring efforts, coordinating job fairs, interviewing applixxxxxxnts, and conducting new hire orientation and training. Achieved credibility for HR function by consistently acquiring thorough understanding of client's needs.

Key Achievements:

Ø  Consistently met assigned hiring goals and deadlines through high-volume recruitment of union and non-union seasonal staff for Theme Park Operations.

Ø  Implemented and administered DOT-approved drug screening program to effectively mitigate legal risks.

Ø  Participated in completing in-depth compensation analyses for 23 employees, successfully updating and bringing salaries in line with market rate, increasing employee retention and satisfaction, and improving employee morale.

EMPLOYMENT DEVELOPMENT DEPT., STATE OF XXXXXX - Xxxxxx, XXXXXX                       1999-2000

Employment Program Representative

Actively supported state agency with 400+ loxxxxxxtions in integrating employment and training programs. Instructed, coached and motivated participants in job search techniques. Successfully developed and facilitated strategic relationships with community agencies and employers in order to source, recruit and hire top xxxxxxndidates.

Key Achievements:

Ø  Marketed and promoted job search program, and pursued and secured job listings from employers.

Ø  Autonomously orchestrated on-site recruitment process with leading employers such as Costco, UPS and Penny Saver.


BA in Politixxxxxxl Science Loyola Marymount University - Xxxxxx, XXXXXX (1999)

Heart Foundation Scholarship Recipient Oxford Scholars Program

Human Resources Management Program (in progress) University of Xxxxxx - Xxxxxx, XXXXXX  

Professional Associations and Certifixxxxxxtions

Society for Human Resources Management (SHRM)

Professionals in Human Resources Association (PIHRA)

Professional in Human Resources (PHR)

National Association of Colleges and Universities Food Services (NACUFS)

Technixxxxxxl Skills: Microsoft Word, Excel, Access, Outlook, PeopleSoft, Oracle, Ceridian, Kronos and ADP

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