yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

objective

proficient it professional eager to contribute technical expertise, project management and network administration in a challenging manager, desktop support, assignment actively supporting an organization in maximizing performance.

 

career profile

ø  over 13 years of relevant it experience.

ø  career built in the publishing/newspaper sector.

ø  record of progression to positions of increasing authority and responsibility.

ø  expertise in pc, mac, linux and unix methodologies.

ø  adept in system backup, disaster recovery and root cause problem analysis.

ø  outstanding customer service abilities.

ø  strong evaluative, assessment and diagnostic capacity.

ø  demonstrated capacity in sarbox compliance and payment card industry rules.

ø  proficient in software, databases, operating systems and communications issues.

ø  background in effective project management.

ø  strong focus on exceptional quality and meeting client objectives.

ø  interact with diverse groups and professionals at all levels.

ø  contributor in increasing proficiency.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team leader.

 

professional experience

san angelo standard-times/e.w. scripps                                                                                  2006 - present

it director

       recruited to oversee organizational computer systems.

       procured and launched new editorial and advertising system.

       developed, upgraded and replaced network.

       rolled-out electronic tearsheets, invoicing and automated image toning.

       successfully installed new computer to plate system producing dramatic reduction in process time.

       ensure sarbox and pci compliance throughout company.

       manage all system and use data backups and recovery.

       contribute to strategic planning and future budgeting with senior management.

 

knoxville news sentinel/e.w. scripps                                                                                            1980 - 2006

systems manager/publishing systems (2003-2006)

       promoted to spearhead company-wide initiative to build constructive culture using readership impact study concepts for positive culture change,

       major contributor in developing position competencies for employee performance appraisal system.

       graduate of 2004 news sentinel leadership program.

       developed and launched production processes for products including new commercial print customers.

       coordinated production among editorial, advertising and operations departments.

       supported pre-press, press and packaging center systems.

       utilized advanced computer to plate technology, state-of-the-art press, and packaging center equipment.

       critical player on commercial print assessment team producing enhanced revenue of $149,000 annually for three years.

 

 

 

 

 

yyyyyy x. yyyyyy

page two

 

systems administrator (2000-2003)

       advanced to lead for installation of editorial system (media desk).

       managed production systems and servers.

       maintained image setters and production-related equipment.

       delivered exceptional support for users company-wide.

       constructed computers including pc, mac and laptops.

       installed leading-edge production systems for new facility.

       played key role on moving and planning team that successfully moved company of 600 employees to new state-of-the art facility in three days.

 

publishing systems computer room supervisor (1998-2000)

       tasked to direct staff of five computer operators.

       managed page flow through pre-press.

       contributed to first partners 2000 improvement team producing reduction of advertising errors, write-offs and improved cycle time.

       oversaw production of film for all printed products.

       coordinated release of pages with editorial, advertising and production departments.

       staffed computer room to necessary levels.

 

 

earlier background

prior to 1998, served the knoxville news sentinel as publishing systems computer operator, pre-press operator, pressroom operator and utility mailer.  in these assignments, built outstanding mainframe, server, helpdesk, production and process control skill sets.

 

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity as a manager, desktop support, and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over 13 years of highly successful it management experience in the publishing sector. to complement this background, i possess demonstrated expertise in helpdesk operations, systems management, network administration, user support, compliance, staff supervision, installations, application upgrades and operational cost reduction, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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