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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx • abc@xyz.com
results-oriented and solutions-focused leader exploring opportunities to apply proven
operations management, sales, organizational support, and customer service skills toward actively assisting a progressive employer in maximizing performance for continued organizational success.
profile
ø apply dynamic managerial talents toward successfully directing operational objectives to achieve set goals.
ø contribute dynamic problem-solving abilities, proven analytical skills, sharp troubleshooting techniques, and excellent interpersonal relationship-building talents to any professional environment.
ø excel in building cooperative staff relationships and professional networks to achieve optimal performance levels and the completion of all organizational targets.
ø licensed real estate salesperson (state of texas); holds u.s. military active secret security clearance.
ø currently a captain in the united states army military intelligence branch (inactive reserves).
professional experience
security officer / administrator
kbr technical services, kandahar / bagram afb, afghanistan 2005 c present
ø optimize technical services success by specializing in biometric data collection from third country nationals (tcn) to include photographs, fingerprints, and iris scans.
ø coordinate contractor and military unit interview scheduling with force protection screening cell, along with overseeing identification badge printing and accountability and maintaining a comprehensive biometric automatic toolset (bat) database.
ø efficiently escort personnel for travel outside of lsa, including verifying the contents of property and conducting mounted and dismounted patrols as necessary.
ø successfully maintain control base logs that document daily security activities and functions, as well as performing all incident report writing and lost-and-found control.
correctional officer iv
texas department of criminal justice hilltop unit, gatesville, tx 1998 c 2005
ø actively oversaw daily security inspections, personnel, and offenders, including accounting for over $10,000 worth of use-of-force equipment, weapons, and ammunition.
ø adhered to all departmental policies and procedures, along with investigating disciplinary actions for adult offenders instrumental toward maintaining a secure and objective corrections environment at all times.
insurance agent / customer service associate
affordable auto insurance, killeen, tx 1997 c 1998
ø maximized organizational efficiency by performing accurate data entry processing of auto insurance policy applications to maintain seamless operational processes.
ø applied dynamic communication skills toward supporting customer service efforts for all new and existing accounts, including enhancing business growth by providing insurance quotes to sell policy packages.
substitute teacher
killeen independent school district, killeen, tx 1996 c 1997
ø successfully presented lesson plans in mathematics, science, social studies, history, and spelling, including contributing accurate recordkeeping skills to assist teaching personnel.
ø provided instruction to students of academically diverse backgrounds by facilitating creative teaching methodologies within a safe educational environment.
~ key military experience ~
captain military intelligence branch
special security officer (sso) / executive officer (xo) / assistant s-2
united states army, fort hood, tx (1991 c 1996)
education
bachelor of science in computer science elizabeth city state university
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding operations management / support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.
i offer over 17 years of solid combined experience in operations management, sales, organizational support, and customer service roles, including demonstrating expertise within public- and private-sector security, insurance, education, and team building capacities. during this time, i have excelled at applying dynamic managerial talents toward leading the successful administration of diverse organizational goals to achieve all set objectives.
you will find me to be a driven, results-oriented and solutions-focused leader who excels within a variety of environments and is dedicated to supporting your company s professional endeavors. i have the ability to stay focused in high-pressure situations while continually exhibiting strategic decision-making skills and diplomatic and objective customer services support. for these aforementioned reasons, i believe i will prove to be an incredible asset to your team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
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