Creative Services Professional with expertise in concept development, strategic brand design, customer service, and efficiency best practices eager to contribute and make an immediate impact on a progressive organization.
Process Design & Implementation
Imaginative Design Processes
Human Resources Tasks
Training & Development
Client Retention & Loyalty
• Cross-Functional Leadership
Document Creation Expert
Ø Strong artistic and creative background with the ability to work independently on multiple projects with specialized experience in client relationships and retention programs, marketing strategies, tactical product branding and exposure initiatives, visual applications, research and development, collateral creation, as well as collaborative relationship building.
Ø Possess innate ability to adapt to new products and the willingness to learn new industries.
Ø Astute at time management and organizational skills resulting in multi-tasking efficiency and productivity.
Ø Effectively work with clients of all ages, socioeconomic, and cultural backgrounds.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of case management.
Ø Consistently focus on ensuring development of high-standard case management methodologies.
Ø Proven ability to adapt strong research skills to diverse organization needs.
Ø Effectively manages large projects as well as provides in-depth documentation and audits.
Ø Consistently employs out of box creative approaches to problems as well as identifies potential costly issues in a proactive manner.
Ø Effectively manage staff and coordinate information sharing between departmental resources.
Ø Proactively identify potential client issues and design creative solutions to resolve problems.
Ø Regularly schedule reviews and track progress of particular projects.
Ø Compile and disseminate various monthly project reports for executive management.
Ø Monitor and verify labor and equipment costs for management review.
Ø Work directly with supervisory staff, superintendents, and in-house crews.
Ø Conduct analysis of monthly budget reports.
Ø Utilize technology skills with various software applications including MS Office Suite, Adobe Photoshop, and Windows Operating Platforms to organize data and create reports.
Ø Successfully started and maintained operations of two businesses, including consistently increasing revenues and productivity year over year through strategic planning initiatives.
Ø Featured in multiple publications for exceptional work with industry designers.
Ø Implemented mass word of mouth marketing campaign resulting in increases in revenues due to brand exposure.
Ø Successfully created and implemented numerous training and development programs for staff and personnel resulting in decreased attrition and increased productivity.
Ø Increased sales 200% within two years by broadening consumer base and increasing visibility of product lines.
Ø Awarded numerous accolades for outstanding work as well as invited to participate in prestigious industry events including Home Expos and Club Tour of Homes in Atlanta.
Owner / Operator, Oh So Faux 1997-Present
Main responsibilities include comprehensive management and leadership related to daily operations. Specific functions include;
Staff development and training, strategic planning in a cross-functional manner, relationship building between clients and the community at large, as well as conducting various planning sessions and support to personnel and client base.
Owner / Operator, Wearable Watercolors 1988-1997
Main responsibilities included providing guidance and support for internal staff related to day-to-day operations of business. Specific functions included;
Providing structured operational plans for productivity and revenue growth from year to year;
Procurement of materials as well as consistent inventory analysis;
Contractor negotiations related to production of multiple product lines;
Developing and implementing customer service protocols to increase loyalty and retention across product lines.
Earlier Work Experience
- Administrative Support Specialist, Acecco
- Head Teller, First Atlanta Bank
n Art Education Coursework, Kennesaw College
n Adobe Photoshop Training, Seven Arts Center
Yyyyyy x. yyyyyy
xxx-xxx-xxxx / firstname.lastname@example.org
NAME HERE OF RECIPIENT
NAME HERE OF COMPANY
Dear RECIPEINT NAME:
Recent research into COMPANY NAME prompted me to immediately update my resume for your review. Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I am skilled at human capital development, project management and analysis, working with extreme precision and within timeframes, and ensuring that productivity and best practices are implemented to increase overall efficiency of the operation. Perhaps most importantly, I am a creative thinker and customer-centric professional who understands how to employ imaginative solutions to increase and maintain the client base.
I am accustomed to integrating into various cultures and environments and am experienced at working and collaborating with others. I bring to the table several years of formal training as well as a diverse professional background. Additionally, I am an exceptionally hard worker and consider myself a strong team player. My enthusiasm comes from working directly with others, but I am able to work independently with great productivity if necessary. I am skilled at streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.
I assimilate into new environments easily and feel that I could quickly become part of your team. I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.
After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement. I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting. Please contact me sooner if you wish to talk before then. I look forward to speaking with you.
Yyyyyy x. yyyyyy
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