yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

cell: ( xxx-xxx-xxxx

e-mail: abc@xyz.com

profile

 

perceptive and results-focused professional offering leadership in health care administration, senior care, quality and regulatory compliance, nursing management, and process improvements. excels at personnel management, fusing resources, and advancing organizational directives through innovative programs and initiatives. adeptly problem-solves complex situations and deploys business instinct and flexibility to achieve goals. long-respected for advanced analytical, budgeting, and critical thinking abilities.

key qualifications

 

        outstanding blend of planning, interpersonal, decision-making, and team-building skills.

        solid reputation for commitment to excellence, attention to detail, and ability to set and achieve goals.

        employs impressive communication skills to effectively liaise between doctors, nursing staff, insurance firms, patients, and patients families.

        seasoned experience in directing financial management efforts to maximize profitability, cost control, and revenue growth.

        proficiency in documentation, customer satisfaction, quality control, and steering cooperative efforts among multi-disciplinary team.

        versatile and resourceful; quickly adapts to new roles, responsibilities, and environments.

        excels in building and nurturing relationships at various levels within an organization.

        first-rate time management skills; quickly identifies and completes daily priorities according to need and special situations.  

professional experience

 

greenwood village health and rehab, 2007 to  2008

administrator

• charged with overseeing administrative operations inclusive of staffing, financial management, quality assurance, cost control, and vendor management.

 

kindred healthcare, 2005 to 2007

administrator, aurora care center; aurora, co / first hill care center; seattle, wa  

• planned, analyzed, monitored and successfully managed operational and financial oversight of a 180-bed skilled nursing facility.
• reversed performance of facility on 6-month survey cycle to result in zero substandard tags after 2 months.

 

evergreen healthcare, vancouver, wa, 2004 to 2005

regional operations manager

• directed operations and fiscal administration for skilled nursing facilities in nevada.

 

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professional experience continued

 

• held accountability for planning, employee management, regulatory compliance, resident relations, and budget control.

 

life care centers of america, cleveland, tn, 2003 to 2004

regional vice president

• efficiently orchestrated regional operations for six skilled nursing facilities and one assisted living center.
• demonstrated impressive tenacity in slashing over $600k in nursing agency costs in less than one year.

 

everett rehabilitation and health care, 1998 to 2003

administrator / regional senior administrator

         proficiently oversaw administrative and financial operations of six skilled nursing facilities including 100-bed location in washington.

         tasked with increasing census, hiring new administrators, and effectively managing $40m annual budgets.

         applied dynamic goal setting expertise to reduce staff turnover from 80% to approximately 25%; assembled and introduced employee recognition and incentive programs to elevate morale and job satisfaction.

         leveraged outstanding relationship-building talents to increase number of private-pay residents and consistently operated facility at 95% to 98% capacity.

         increased profitability by 150% and eliminated $177k budget deficit to accomplish first above-budget status since facility s inception.

         critically investigated and eliminated and/or rectified state survey issues to measurably elevate quality assurance and customer satisfaction ratings.

 

arden rehabilitation and health care, 1991 to 1998

administrator

         championed complete turnaround of 100-bed skilled nursing facility by resolving significant nursing staff turnover, budget, and compliance issues; led facility to rank as 3^rd best long-term care facility in washington post-overhaul.

         analyzed, devised and implemented policies and procedures to optimize profitability, quality of nursing care and customer service/satisfaction.

         presented with leader in managed care award in 1995 and earned 100% family satisfaction results.

         spearheaded efforts to successfully achieve 150% of budget 6 out of 7 years.

education,  licensure & professional development

 

bachelor of arts degree, social work, parsons college, fairfield, ia

 

licensed nursing home administrator, colorado and washington states

 

nationally certified administrator, american college of health care administrators