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Yyyyyy x. yyyyyy

Versatile, quality-focused professional eager to contribute broad administrative, client servicing and communication skills toward actively supporting a progressive company in optimizing performance.



  Offer extensive experience in office administration and human resources, with comprehensive customer service background.

  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

  Dynamic communication, presentation, relationship building and problem-solving abilities.

  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.



  Bachelor of Arts in English - Widener University (Chester, PA), 2008; Cumulative GPA: 3.0.

  Asian Student Association Vice President; Japanese Club Administrator & Student Literary Journal Editor.                      


Professional Experience

Hugh Denton Accounting - Philadelphia, PA                                                                   2005-2008

Administrative Assistant (Spring Semesters)

  Contributed dynamic organizational skills in supporting all aspects of office administration, while maintaining a high level of confidentiality concerning customer accounts.

  Innovatively designed targeted promotional advertising plans to boost performance during tax season.

  Applied strong communication and multitasking skills toward acting as first point of contact in responding to customer inquiries and preparing client correspondence.


Widener University, Office of Women s Studies - Chester, PA                                         2006

Office Assistant (Fall Semester)

  Exhibited technical talents in creating flyers and designing/updating PowerPoint presentations for meetings and proposals.

  Proficiently performed accurate data entry of newly acquired text books, illustrating exceptional detail-oriented abilities.


The MandMarblestone Group LLC - Center City/Philadelphia, PA                                      2006

Office Assistant (Summer)

  Maintained full accountability for determining nature of calls, directing callers to the appropriate department and taking detailed messages.


Hudson News, Philadelphia International Airport - Philadelphia, PA                                  2004-2006

Sales Representative (Summers)

  Successfully promoted superior service and exceptional customer satisfaction by efficiently performing cashier duties in a fast-paced environment.

  Demonstrated solid organizational and multitasking abilities in receiving, stocking and arranging weekly magazine shipments.


Citizens Bank - Philadelphia, PA                                                                                     2005

Human Resources Office Assistant

  Actively supported diverse human resources administration activities ranging from scheduling interviews and responding to prospective employees to performing general office duties supporting enterprise-wide operations.


Technical Skills

Microsoft Word 2007, MAC, Adobe Photoshop, HTML


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