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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





results-driven individual eager to contribute broad scope of experience in operations, retail management, advertising, promotion, customer service and analytical skill sets in a challenging operations management assignment.

career profile

ø  over 11 years of successful business and academic sector experience.

ø  double major b.s. degree in both business management and multimedia design.

ø  extensive retail, business development and promotional background.

ø  proven project manager, coordinator, team leader and developer.

ø  drive achievement of ambitious revenue objectives in highly competitive market places.

ø  skilled in effective merchandising, inventory control and procurement.

ø  well-versed in advanced software applications and website administration.

ø  record of progression to assignments of increasing responsibility.

ø  proven accomplishments in building market share and recognition.

ø  university sports information director assistant and head assistant baseball coach.

ø  notable facilitator and communicator.

ø  well-organized multi-tasker with strong detail orientation.

ø  all-american baseball player.

ø  active in community volunteer work.

technology skills

microsoft office suite, adobe photoshop/dreamweaver, statcrew automated scorebook, coreldraw


professional experience

lifetouch portrait studios                                                                                                                2008 - 2009

studio manager/district manager

      produced, checked and audited against lab edit report high-quality photographic portraits.

      commonly met and exceeded sales goals, sitting, growth and accessory goals.

      recruited, trained, scheduled, monitored and evaluated employees and new studio managers.

      controlled expenses, performed bookkeeping and auditing, tracked sales and deposited monies daily.

      enforced company policies, resolved customer complaints and troubleshot operational problems.


ruby tuesday, inc.                                                                                                                         2003 - 2008

assistant general manager

      recruited, trained, supervised, coached, scheduled and inspired cooperation among team members.

      enforced company policies, recipes and food preparation, product specifications and food presentation.

      monitored deliveries, checked trucks in and out and communicated supply shortages to general manager.

      completed line checks, ensured food quality, reviewed paperwork and prepared restaurant for business.

      promoted alcohol awareness, built rapport with vendors and maintained employee files per standard.


southern virginia university                                                                                                             1999 - 2008

sports information director assistant/head assistant basketball coach

      assisted in operation and management of university s intercollegiate athletics baseball program.

      coordinated individual and team preparation, practice/game organization and alumni/community relations.

      organized fundraising, distributed funds and assisted in oversight of team travel budget considerations.

      identified/recruited student athletes and monitored/counseled them on academic performance.

      documented all required data for reporting to athletic compliance and sports information offices.

      took team photos, designed media (guides/brochures/newsletters) and produced weekly statistical reports.




yyyyyy x. yyyyyy

page two


professional certifications

servsafe certified



southern virginia university

bachelor of science, double major - business management, multimedia design

recipient of academic/leadership scholarship

recipient of athletic scholarship


williams baptist college

associate degree, major


collegiate leadership/athletic awards


elected to office of president for the delta sigma chi fraternity, williams baptist college

fraternity of the year, williams baptist college, walnut ridge, arkansas

appointed to administrative assistant southern virginia university baseball team

voted as comeback player of the year 2001, southern virginia university, buena vista, virginia

selected as uscaa 2002 all-american for baseball

selected as pitcher of the year 2002, southern virginia university, buena vista, virginia

appointed to resident activities director, williams baptist college, walnut ridge, arkansas

voted as coach of the year 2001, little league softball, buena vista, virginia

little league district 12 champions 2001, buena vista, virginia

little league virginia state runner-up 2001, buena vista, virginia

elected to community development director, east arkansas jaycees

elected to office of president (student government association), williams baptist college

appointed to campus activities board, williams baptist college

elected to office of president for the pep-club association, williams baptist college

holds 25 collegiate varsity baseball records, southern virginia university, buena vista, virginia

utah state bowling individual and team champion 1999

nsa western world series champions 1999

selected to nsa western world series all-world team 1999

elected to the executive office of treasurer for the student government association

awarded academic/leadership scholarship, southern virginia university, buena vista, virginia

awarded athletic scholarship, southern virginia university, buena vista, virginia







yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an operations management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include b.s. degrees, business management and multimedia design and 11 years of successful retail operations management/sports information experience. to complement this background, i possess team leadership, training, financial control, logistical, analytical, staff supervision, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy


















yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000








thank you letter text





contact name

company name


city/state/zip code


dear _______________________________:


i would like to thank you for providing me the opportunity to interview with you and discuss the exciting operations management position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.


as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.


should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.









yyyyyy x. yyyyyy



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