Dynamic Technology Engineer and Strategic Planner with years of demonstrated success in large scale contracts.  Capable of completing assignments on time and on budget.   Subject matter expert regarding plan specifications, problem solving, as well as customer service, loyalty, and retention.  Astute at developing communications protocols to ensure all resources are regularly kept in the information loop.  

Project Management   Software Troubleshooting   Client / Server Solutions

Technology Integration   Network Administration   Network/Systems Security

• Data Processing Policies   System Analysis   Human Capital Management

 

Ø  Strong project management background with the ability to work independently on multiple projects, with specialized knowledge of project management, organizational change management, communication protocols, strategic planning as well as fiscal management of multiple facets of operations.

Ø  Possess an extensive knowledge of technology engineering practices, policies, and regulations and can apply this knowledge in terms of production efficiency, forecasting and projections, as well as feasibility analyses. 

Ø  Conducts numerous phases of product launches including technical development, scheduling, addressing and resolving technical challenges, and negotiation of cost.  

Ø  Effectively manage the project lifecycle in order to complete assignments on time and on budget.

Ø  Regularly schedule reviews and tracks progress of particular projects.

Ø  Provide project leadership to employees including budget control, production timetable, status reporting, client/project team coordination, and quality assurance. 

Ø  Effectively lead top-performing teams in concerted efforts to maximize company revenues.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt and develop necessary skills to diverse organization needs.

Ø  Ability to work independently on multiple engineering projects simultaneously and efficiently. 

Ø  Possess in-depth knowledge of market deployments, cross-functional team leadership, as well as Vendor Relations Management.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Technology savvy and capable of performing upgrades in multiple software systems and platforms.

 

Ø  Over 12 years of progressive experience in Application Software development projects from a Programmer to Manager, IT Applications Development. 

Ø  Experience includes Development, Enhancement and Maintenance projects in mainframe as well as client server environments. 

Ø  In-depth understanding of all the phases of  Project and Software Development Life Cycle.

Ø  Experienced in designing financial systems solutions and has strong exposure to COGEN/CABS Insurance package.

Ø  Designed and developed various billing applications for Nationwide Insurance under the COGEN/CABS architecture.

Ø  Developed systems using DB2, CICS, COBOL, Oracle, C, C++, JCL, MVS. 

Ø  Currently working as a Manager, IT Applications Development and leading a team of 15 developers C developing and implementing various Billing Systems under the COGEN/CABS and DNA/.NET/J2EE architecture for Nationwide Insurance.

Ø  Knowledgeable in ITIL approach to IT Service Management

 

 

Ø  Languages: COBOL, C, C++, REXX, TEBOL, EASYTRIEVE, MANTIS, SQL, JAVA, JAVA SCRIPT, VB6, VB.NET

Ø  Databases  :  DB2, ORACLE, ACCESS, TOTAL, SQL Server

Ø  OLTP:  CICS

Ø  Operating Systems:  MVS/ESA, DOS, WINDOWS-95, WINDOWS-NT, UNIX, LINUX

Ø  Tools:  ISPF/PDF, JCL, SPUFI, MH-TRAN II, VIASOFT, XPEDITER/TSO, DA-TE-2000, HOURGLASS, TRANSFILE/2000, FILEAID,  FILEAID/DATA AGER, REXX, MS-OFFICE, PHOTOSHOP 4.0,  JAVA WEBSERVER 2.0, MS VISUAL STUDIO, MS VISUAL SOURCESAFE

 

Nationwide Insurance                                                                                                     2000-Present

 

Manager / IT Applications Development (Application Owner)                                      2009-Present

 

  Primary responsibilities include acting as application owner for Billing Web Applications - Billing Account Management (BAM), Electronic Bill Presentment & Payment (EBPP), National Money Processing Application (NMPS) and Billing Services.  Select functions include:

  Manage $1.8 million production support budget for the billing web applications.

  Responsible for Defects and Incident Management for the Billing Web applications.

  Manage web development team of 10 associates, 7 onsite contractors and 17 offshore contractors.

 

Lead / Consultant / IT Applications Development                                                           2004-2007

 

  Primary responsibilities included serving as comprehensive project leader tasked with building highly motivated project teams with the purpose of achieving project goals according to strict time lines and budgetary considerations. Select functions included;

  Led and designed key revenue generating and complex projects such as Late Fees and Non-Sufficient Fund Fees which resulted in generated revenues of $5 million/year.

  Team partnered with Wipro Systems and piloted the use of offshore development resources on this project for the first time within Billing Solutions.

   Managed the design and development activities with a team of 4 onsite and 12 offshore developers.

  Led and successfully implemented key projects such as APR driven instalment fees and Billing System Performance Enhancements with both onsite and offshore resource teams.

 

Programmer & Analyst / IT Applications Development                                                  2004-2006

 

  Primary responsibilities included working as applications designer with the goal of developing and executing complex large-scale projects. Select functions included;

  Designed and implemented large-scale conversion projects that resulted in retirement of the legacy Combined Pay Plan (CPP) system and evolution of the National Billing Platform.

  Designed Recurring Electronic Funds Transfer process for National Billing Platform, resulting in saved revenues of approximately $10million/year in Statement generation and Payment processing expenses.

 

Earlier Experience

 

Software Developer, COMSYS TECHNICAL SERVICES, Inc                                            

 

Systems Developer, WIPRO SYSTEMS                                               

 

Programmer & Analyst, MICROCOM SYSTEMS                                                

 

Programmer, S.R.K.R. ENGINEERING COLLEGE

                                          

n Master of Science C Computer Science, Franklin University

n Bachelor of Technology C Computer Science & Systems Engineering, Andhra University

n Certification C PMP, PMI Certified