Client-focused Professional eager to contribute vast Communications experience toward actively supporting the Austin-area academic community in delivering quality educations and optimizing individual and group performance

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Ø  Extremely effective communicator able to connect with all facets of society, fostering superior customer relations environments

Ø  Strong proficiency in Reading, Language Arts and English-related subject matter strengthened by broad-based journalism and media background

Ø  Strong project management skills with ability to perform multiple tasks within tight deadlines

Ø  Demonstrate exemplary leadership skills, supporting the highest of professional standards

Ø  Enthusiastic team-oriented player with passion for community and developing relationships

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Writer s Research Group, Oklahoma City, OK                                                                   2008-Present

Writer

 

  Efficiently manage multiple assignments and projects, specializing in  writing and editing business-based web content and how-to business guides

  Thrive in deadline-driven environments, consistently exceeding client expectations

  Strategically plan, prioritize and coordinate team-driven workflow to maximize operational productivity, efficiency and quality

 

Red McCombs Media, Austin, TX                                                                               2006-2008

Junior Media Buyer

 

  Excelled at maintaining customer accounts, quickly processing and servicing all client updates and requests

  Showed keen marketing skills in promoting publisher sites utilizing display advertising and other marketing methods

  Displayed noted skills in managing website updates and implementing search engine optimization strategies

 

Texas Medical Association IT, Austin, TX                                                                             2002-2004

Claims Customer Service/Customer Account Representative

 

  Represented Trust in exemplary fashion, assisting insured customers with claims and resolving all questions and issues

  Applied excellent communications skills in servicing policy holders via phone and online

  Achieved license as general lines broker, marketing health and life insurance policies

  Processed confidential records, ensuring keen attention to stringent HIPPA guidelines

  Managed customer records, ensuring utmost accuracy in billing and policy matters

  Executed targeted new business initiatives for medical and life insurance products

 

Temple Daily Telegram/Williamson County Sun, Temple/Georgetown, TX               1998-2000

Reporter/Photographer

 

  Recognized as overachieving journalist, covering high-profile police, business and medical beats and meeting daily deadline requirements

  Wrote and edited all facets of newspaper stories, including headlines and cutlines

  Demonstrated strong aptitude for photography and creative side of business

  Displayed strong administrative and organizational skills maintaining photo lab

  Showed strong ability to hire and train interns in all elements of reporting/photography

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University of Texas, Austin, TX

Bachelor of Science, Journalism; 1998

 

Teacher Certification, Grades 4-8, English, Reading and Language Arts; 2009

 

Sponsored Teacher Certification, I Teach Texas; 2009