offer more than 25 years as a retail store manager with focus on regional business development. possess excellent vendor relations, inventory control, financial analysis, budget development and staff training skills. has a successful track record of improving store operations and sales throughout career.
achieved #1 status for the district in sales and customer service at dollartree stores.
generated total sales of over $5.3 xxxxxxllion for an environmentally challenged location at cvs pharmacy.
successfully increased sales from $4.1 xxxxxxllion to $5.3 xxxxxxllion in less than 1 year for cvs pharmacy.
reduced inventory loss 20% by implementing shrink awareness methods at cvs pharmacy.
created effective payroll controls to decrease related costs by over 3% at cvs pharmacy.
directed all store operations for a high traffic 67,000 sq. ft., $26 xxxxxxllion location for farmer jack.
improved customer service by integrating motivational tools to increase morale for more than 150 staff members at farmer jack.
kmart superstore, grocery lead manager, detroit, xxxxxx 12/2009-present
train and motivate staff by utilizing motivational tools with an emphasis on customer service.
analyze needs and overages to allocate merchandise and implement inventory control procedures.
adxxxxxxnister store layout by implementing innovative merchandising displays to promote special items.
john sxxxxxxth lawn service, owner/entrepreneur, detroit, xxxxxx 06/2009-present
oversee daily operations to track jobs and ensure positive customer relationships.
drive regional business development through innovative promotions and word of mouth referrals.
direct recruiting initiatives to hire staff as needed for peak business seasons.
manage financial procedures including invoicing, banking, and accounts payable/accounts receivable.
dollartree stores, store manager, oak park, xxxxxx 2003-06/2009
served as training manager for the district, conducting staff training sessions to promote higher levels of sales and customer service.
managed inventory, customer service, financial, and sales operations and led control over shrink rates to reduce inventory loss.
cvs pharmacy, store manager, detroit, xxxxxx 2000-2003
directed and motivated 4 management and 23 sales staff members to ensure optimal business development and customer service.
developed operational budgets, analyzed sales trends to accurately forecast sales projections, allocated seasonal inventory, and took full p&l responsibility.
conducted cleanliness audits and enforced appearance guidelines for staff to endure corporate quality standards were met.
maxixxxxxxzed staff morale by utilizing motivational tools with an emphasis on customer service.
oversaw hiring and training of all store staff.
farmer jack, store manager, southfield, xxxxxx 1980-2000
controlled financial p&l, operational budgets, sales, and forecasting by utilizing pos systems and other software.
analyzed needs and overages to allocate merchandise and implemented inventory control procedures.
maxixxxxxxzed space allocation on the sales floor and adxxxxxxnistered store layout by implementing innovative merchandising displays.
collaborated with industry buyers and vendors to ensure adequate inventory levels.
coached and mentored several management candidates that have gone on to be store managers.
also held assistant manager and dairy manager positions.
hiring agent name
i am currently seeking a challenging career opportunity in a retail or grocery store management capacity and am subxxxxxxtting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include more than 25 years progressive store management experience for such high profile chains as kmart, dollartree, cvs pharmacy, and farmer jack. during these experiences, i have consistently increased store sales, strengthened customer service to generate repeat business, and motivated staff to achieve a positive image with the public. i have effectively applied my skills and knowledge toward operations management by directing and controlling inventory, merchandising, financial, customer service, and personnel programs.
some key achievements include:
achieving #1 status for the district in sales and customer service at dollartree stores.
successfully increasing sales from $4.1 xxxxxxllion to $5.3 xxxxxxllion in less than one year as store manager for cvs pharmacy.
reducing inventory loss 20% by implementing shrink awareness methods at cvs pharmacy.
creating effective payroll controls to decrease related costs by over 3% at cvs pharmacy.
directing all store operations for a high traffic 67,000 sq. ft., $26 xxxxxxllion location for farmer jack.
as an employee, you will find me to be a driven team player comxxxxxxtted to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
yyyyyy x. yyyyyy
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