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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

dynamic professional with expertise in human resources and administrative operations eager to contribute talents toward actively supporting a progressive organization in optimizing performance.

 

profile

 

ø  expert in handling wide-ranging compensation / insurance claims issues, including strictly complying with corporate and government employment regulations and actively liaising with key insurance carriers to create mutually beneficial business resolutions and maintain seamless organizational processes.

ø  adept at successfully developing and implementing comprehensive company-wide policy / procedures, new hire / orientation packets, and hiring agreements.

ø  foster cooperative teamwork across a multitude of personnel levels while concurrently empowering associates to make decisions to reflect positively on business productivity, corporate well-being, and client satisfaction.

ø  completed extensive personnel administration coursework at the university of toronto, along with attaining certification as a health and safety specialist from evergreen safety council.

ø  proficient in microsoft office (word, excel, powerpoint, outlook) and internal systems; willing to learn / master additional programs as necessary.

 

professional experience

 

human resources / claims manager

cablecom, llc, woodinville, wa                                                                                                     2000 c 2008

 

ø  demonstrated comprehensive knowledge of human resource management practices in effectively developing and maintaining company-wide policies / procedures and employee handbooks, as well as new hire packets, orientation materials, personnel files, and medical records.

ø  drove organizational efficiency by developing and administering pre-employment background checks and drug testing policies / procedures in compliance with corporate and government regulations; collaborated with management to produce quick-hire agreements as necessary.

ø  contributed knowledge of general liability, auto, and workers compensation claims within a self-ensured environment, including liaising with sedgwick, cms, and liberty mutual insurance carriers to attain claims closure.

ø  effectively oversaw a successful return-to-work / light duty program for employees affected by workers compensation while focusing on federal / state compliance and reduction of company costs and liability.

ø  performed accurate site-based safety inspections to guarantee essential compliance with osha / wisha, dot, etc.; maintained osha 300 logs / records and provided timely postings and filings.

ø  successfully maintained personnel records to ensure strict adherence with all hipaa, dot, and federal / state requirements, including supporting a payroll department with various i-9 compliance and fmla issues.

ø  utilized solid interpersonal relations abilities to counsel management and employees regarding personnel compliance and overall liability risk reduction, i.e. harassment, discrimination, workplace safety.

ø  provided critical corporate-wide training necessary to properly disseminate organizational safety information; proactively led activities of a company-specific safety committee.

 

office manager / executive assistant

e-cash technologies, bothell, wa                                                                                                  1999 c 2000

 

ø  strategically steered start-up administrative efforts within a leading supplier of wireless / internet software and applications services, including providing optimal executive-level management support by handling travel arrangements, confidential correspondence, staff recruitment, applicant testing, and policy / procedure development activities.

 

office services supervisor

ikon office solutions, kirkland, wa                                                                                              1994 c 1999

 

ø  maximized operational productivity by leading a top-performing administrative team in wide-ranging reception and mailroom duties, along with maintaining state-of-the-art communications technologies and office systems equipment for an 80-member staff.

 

~ additional professional administrative roles held prior to 1994 ~

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