Proficiently drive sales and customer service operations to maximize revenue performance
Motivating leader experienced in training, developing and directing high-performance, customer-focused teams
Strategically coordinate staff and distribute work/assignments to optimize use of resources, contain costs, boost productivity, and meet critical performance goals
Dynamic communication, presentation and relationship building/management skills
Excel in rapidly acquiring and applying comprehensive product/service knowledge
Well-versed in broad-scope business operations including customer billing, detailed documentation management, inventory/stock control and retail opening/closing activities
Inbound Sales Associate, Cablevision 2006-Present
Successfully drive sales of video products and services, optimizing competitive leveraging in residential customer markets through both new business generation and existing customer base development and retention
Proficiently respond to and troubleshoot customer billing issues through clear explanation of current/historical client database information
Private First Class, Infantry Soldier, Army National Guard 2005-YEAR
Specialized in supervising equipment inventory and maintenance
Sales Associate and Stock Supervisor, The Gap 2002-2004
Effectively trained, scheduled and directed team of 12 associates, with strong focus on generating high volume sales and delivering world-class customer service as well as ensuring compliance with company policies, procedures and performance objectives
Entrusted with managing store opening and daily operations while concurrently meeting and surpassing personal sales goals
Associate Degree, Communications, Middlesex County College; in progress, graduate 9/2010
Criminal Justice Studies, 1 semester, Valley Forge Military College
Volunteer, Local Campaigns Auxiliary Police Officer, City of Perth Amboy
Hiring Agent Name
I am currently seeking a challenging new career opportunity as a Sales Supervisor and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include solid experience in driving sales and delivering quality customer service in both the cable and retail industries. I excel in defining and addressing customer needs, applying proactive sales techniques toward generating new business, servicing and developing existing clients, and ensuring high levels of satisfaction with products and services. I also offer solid experience in training, coordinating and leading client-focused sales and customer service teams and have hands-on experience in general business and administrative operations supporting a high-volume, fast-paced inside sales environment. Complementing this, I am in the process of earning a degree in Communications.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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