0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

olutions-focused Quality Assurance Professional specializing in Project Management, Software Development, Team Building, and Regulatory Compliance within high-profile international corporations eager to contribute 9+ years experience toward enhancing an employer s products and improving bottom-line results.

 

 

                                    Areas of Expertise                                   

 

Software Development          Best Practice Methodologies          SCRUM / Agile Methods          Project Development / Management          Domestic / International Team Leadership

IQ / OQ / PQ Validations          End-to-End Testing          Acceptance / Performance Testing          Installation / Package Testing          Functional Test Automation

 

                                Professional Synopsis                              

 

 

         Apply dynamic leadership talents toward directing top-performing, multidisciplinary corporate teams to deliver high-quality web applications for SOE game titles (i.e. EverQuest / EverQuest II, Free Realms, PlanetSide, Vanguard).

         Interface with Game Producers, Engineering Directors / Managers, Quality Assurance, Customer Support, and international corporate teams to plan and execute schedules (i.e. springs / iterations) using Agile Scrum methodologies.

         Organize and manage production of game services applications to maximize use of resources and meet key project objectives, along with communicating goals, status, and progress to executive-level management and shareholders.

         Coordinate delivery of assets, tools, and features; localization; and integrative marketing materials, as well as liaise among functional management to direct trade-offs between scope, resources, and time within project lifecycles.

         Contribute strong organizational skills toward documenting and disseminating key project management processes across companywide project teams to include performing critical coaching efforts on best practice methodologies.

         Identify, analyze, prioritize, mitigate, and communicate project risks, along with creating comprehensive documentation (i.e. status reports, project plans, RCAs, post-mortems) and compiling historical data.

 

 

         Strategically steered software quality by directing all development and planning activities; risk management (i.e. Design / Process FMEAs, hazard analysis); and verification / validation strategy development and execution (i.e. test method validation, software validation, process validation, design verification / validations).

         Led quality systems software development, validation processes, and regulatory compliance to include spearheading data-driven decision-making and representing the company during diverse auditing- / vendor-related issues.

         Effectively facilitated quality systems software development, process ownership, and 21 CFR 820 / 21 CFR 11 compliance ownership efforts, along with conducting internal audits as necessary.

 

 

         Maximized QA processes by supporting engineers responsible for ensuring high-quality enterprise applications and hardware to include working among multiple groups to streamline, integrate, and improve organization and products.

         Expertly audited engineering contractors (i.e. QA, Development SOWs) as an ISO 9001 Internal Auditor and Interim Regulatory Officer, and managed international contractor teams in the Philippines, Finland, and India.

 

 

         Achieved QA efficiency and product quality by coordinating efforts with engineers, product / project management, marketing, and customer service groups across multiple disciplines to include training off-shore SQA staff.

         Optimized international QA success by managing teams in high-volume China and Toronto offices.

         Instituted CMM Level II initiatives and Software QS SOP, and analyzed / reported defects, trends, and coverage.

         Administered process assurance activities to include quality gate, SOP, and project management audits, as well as conducting product demonstrations and providing product training for sales, marketing, and service teams.

 

            Education and Professional Development          

 

Project Management                                                                                                                           UC Santa Cruz Extension

Bachelor of Arts in Education                                                                                                                    National University

 

Certified Agile Project Manager | PMP Certified | Certified Scrum Master | Certified ISO 9001 Internal Auditor

CfPIE Certified | DOORS Certified | CMM Level II / III Training | Quality Assurance Management (SQE)

Testing Process Improvement Certified (SQE) | Kaizen (Seminar) | Lean Six Sigma (Seminar)

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives.  I can offer over 9 years of solid experience in Quality Assurance, Project Management, and Software Development, and am well-versed in all facets of Best Practice Methodologies, International Team Building, Regulatory Compliance, and Product Testing.

 

To compliment my background, please note that I completed rigorous Project Management Training at UC Santa Cruz Extension.  I am also a certified Agile Project Manager, Scrum Master, and ISO 9001 Internal Auditor, among others.

 

Currently, as a Project Manager for SONY Online Entertainment, I apply my dynamic leadership talents toward directing multidisciplinary corporate teams to deliver high-quality web applications for SOE game titles.  Within this role, I interface with diverse industry professionals to organize and manage project schedules in coordination with Agile Scrum methodologies which are instrumental in maximizing use of resources and meeting targeted goals.  I have also demonstrated my strong industry knowledge within previous Quality Management / Assurance roles for such high-profile companies as Boston Scientific, iMetrikus, and Bitfone (acquired by Hewlett-Packard).  As this is just a sampling of my background, please kindly refer to my enclosed resume for additional experience.

 

You will find me to be a results-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  In addition, I can plan, delegate, and complete multiple quality-based assignments within high-pressure, deadline-driven environments while streamlining overall project processes to increase efficiency.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your team.

 

I look forward to hearing from you in order to discuss an available opportunity for which I am qualified.  I may be reached as indicated, and thank you in advance for your time and consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy