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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
results-driven leader specializing in high-volume employee relations, strategic analysis / planning, process improvement, and regulatory compliance eager to contribute solid administrative, team building, and business support experience toward optimizing an employer s success within a growth-oriented role.
profile of qualifications
top performer who makes decisions to reflect positively on business efficiency and employee satisfaction, along with supporting quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.
integral leader who offers skills in payroll, new hire processes, training programs, and regulatory compliance, along with contributing key abilities in solid problem-solving and troubleshooting en route toward achieving set goals.
excellent communicator who plans, prioritizes, and manages tasks to maximize workflow and enhance productivity.
key areas of expertise
employee relations benefits administration regulatory compliance process improvement
employee recruitment procedure development labor / employment law database management
training / development relationship management strategic analysis / planning administrative support
career highlights
eliminated costly payroll errors and increased processing time by resolving issues with cms4win software.
resolved months of backlogged work, restored order to processes, improved recordkeeping functions, researched and solved miscellaneous billing issues, and corrected previously overlooked invoicing and journal entry errors.
contributed sharp analytical abilities toward identifying and troubleshooting system and claims training issues.
professional synopsis
data claims specialist (mbrq task team)
allstate insurance company, irving, tx 2008 c present
utilize broad scope of industry knowledge and dynamic business acumen toward proficiently reviewing insurance claims for completeness, including objectively approving and / or denying payments using mainframe / next-gen.
ensure high-volume claims accuracy by applying available editing tools to resolve specific claims discrepancies.
human resources / business manager
kiewit texas construction lp, san angelo, tx 2007 c 2008
applied strong leadership talents toward overseeing comprehensive human resources operations, including driving business growth by sourcing for qualified applicants to fill vacant positions, interviewing / evaluating and drug-testing candidates, initiating new hire orientation processes, and providing hiring support for management.
maximized organizational efficiency by processing and reviewing payroll to ensure 100% compliance with required policies and established laws, along with serving as point-of-contact regarding personnel concerns / problems.
paid vendor invoices on time and within set parameters, and cost-effectively negotiated past due accounts.
medical billing resolution support staff
allstate insurance company, irving, tx 2003 c 2005
strategically steered research initiatives on claims inquiries and reprocessed claims to guarantee goals were met.
recovered and retrieved funds from providers, and adjusted provider claims for overpayment / underpayment.
built and sustained productive operations by performing research on various projects and major reconciliations.
education & technical summary
bachelor of arts in business administration university of houston
finance & management emphasis, finance association & society of human resource management member
microsoft office suite • microsoft windows • peoplesoft • oracle • next-gen • mainframe • cms4win
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