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yyyyyy x. yyyyyy

31 walmer rd., richmond hill, on l4c 2w8

phone: (xxx-xxx-xxxx






hiring agent name


company name


city/province/postal code


re: job id: 15604

dear <insert hiring manager s name>,

please accept this letter and accompanying resume in application for the position of senior divisional coordinator of corporate planning & services that is currently available. in advance, thank you very much for your time and consideration.


as the business services manager for the ministry of environment, investigations and enforcement branch, i currently drive all administrative functions encompassing budgets, human resources, issues management, emergency management, facilities management, records management, freedom of information requests, fleet, and branch assets. most recently, i have been assigned as project manager for our new strategic enforcement intelligence unit and tasked with developing new business processes, conducting needs assessments for department equipment, executing purchasing decisions, and preparing extensive intelligence reports and bulletins.


my extensive hr, team-building, policy/procedure development, and process improvement talents will certainly provide immediate and positive benefits to the ministry of government services. please call me anytime at the number listed above so that we may discuss my qualifications in greater detail. i am confident that i am an ideal candidate for this role and look forward to interviewing with you in the near future.


truly yours,




yyyyyy x. yyyyyy




yyyyyy x. yyyyyy

31 walmer rd., richmond hill, on l4c 2w8

phone: (xxx-xxx-xxxx



seeking opportunity as senior divisional coordinator of corporate planning and services with the ministry of community safety and correctional services;  eager to contribute strong administrative management, personnel leadership, and hr expertise toward supporting the ministry in achieving results.

key qualifications


         proven administrative leadership and human resources management experience in a government setting.

         expert abilities in devising, implementing and continually evaluating administrative policies, practices, systems and standards.

         superior analytical, planning, critical thinking, problem-solving, communication and presentation skills.

         leverage strong organizational skills to administer budgets, drive facilities management, and perform financial reporting, contract management, and records management.

         excel in fostering, nurturing and maintaining effective business relationships with internal and external stakeholders, vital to maximizing positive outcomes.

         reputation for exceptional judgment and decisiveness, proficiency in policy and procedure development, and abilities in leading, motivating and directing unit personnel.

         advanced knowledge of business analysis and management methods, techniques and best practices on performance measurement, re-engineering and change management.

areas of expertise


policy & procedure development

project management/coordination

human resources management

staffing and workforce planning

critical relationship-building

public speaking/committee involvement

business planning & reporting

financial and budget management

software training & technical support

administration management

professional experience


ministry of the environment, investigations and enforcement branch, 1998 to present

project manager, strategic enforcement intelligence unit, investigations and enforcement branch

         provide leadership and guidance to seiu staff on issues of procurement, asset tracking, fleet, facilities, hr, issues management and financial guidelines.

         implement initiatives in accordance with ieb s wellness strategy and promote team-building.

         assemble effective business processes to manage unit activities and organizational work, and report to program manager on initiatives (q1).

         develop database to capture and track all information requests for intelligence unit, and establish supporting business process.

         meticulously track seiu projects and outstanding briefing notes, and issue notes and media releases.


continued ...



yyyyyy x. yyyyyy ~ page 2 of 2


professional experience continued ...


business services manager

         effectively orchestrated administrative, financial and technical practices in strict alignment with established standards and guidelines.

         resourcefully devised computerized drop-down menu on pcs featuring ministry forms and documents such as briefing notes, issue notes, and house notes, simplifying user experience. 

         demonstrate commitment to safety compliance as certified joint health & safety management chair for past 5 years.

         completed training to conduct thorough ergonomic assessments for operations division.

         presented with emerald award for innovation as a result of spearheading bsam network solution to share information and knowledge across the ministry.

         applied dynamic foresight in assembling  emergency evacuation plans for ieb and central region and hr strategic plan for branch; enhanced human resources department productivity by formulating access tracking tool. 

         provided hr consulting spanning recruitment, performance evaluations, labour relations, grievances, disciplinary actions and win support.

         exhibit outstanding versatility in roles that include:  

o    member of performance management plan focus group

o    ministry coordinator for community placement workfare program (successfully achieved goals for past 4 years)

o    management co-chair of lerc committee

o    chairperson of business services managers committee

o    member of business operational planning committee

o    member of bsam network committee

o    ministry chair for united way (exceeded target by 25%)

o    member of ifis work processes change committee for ifis wave and iexpenses


toronto (don) jail, 1996 to 1998

business services manager

         leveraged solutions-focused work ethic to design and develop performance-based budgeting system, critical to strengthening cost control.

         successfully completed msa training and leadership 2000 training modules.

         proactively served as member of labour relations contingency planning committee.


earlier experience:


office of the fire marshal, 1991 to 1996

ontario provincial police, 1986 to 1991

computer / technical skills


word, excel, access, power point, outlook, schedule plus, groupwise, microsoft mail, word perfect, lotus 123, clipper, dbase, harvard graphics, corel draw, domus, microsoft project


win, ifis, ids, oris, etis, star, spifis, omppac, cpic, ors (offender retrieval system), lars, facts, freebalance, fdm


lan/wan/windows nt administration

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