yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx.3 • firstname.lastname@example.org
proficient professional eager to contribute management expertise as well as strong construction skills and customer service talents toward actively supporting an organization in maximizing performance.
- accomplished hands-on construction and development professional with demonstrated expertise in the areas of operation and management within all facets of the industry.
- verifiable track record for the successful completion of construction projects through coordinating trades, developing partnerships and building positive rapport with architects, engineers, local officials, vendors, and clients while maintaining budget.
- results-oriented with the ability to coordinate multiple projects and teams simultaneously, coupled with the skill to effectively manage staff of all levels and backgrounds.
- versed in contract negotiations, project estimations, impending design problem resolution, document preparation, building code regulations, material purchasing, and site management.
- recognized as self-motivated, disciplined manager with a proven ability to lead and motivate team members to ensure company success.
customer service experience:
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
- responsible for handling all customer complaints from initial filing to satisfactory resolution.
- successfully obtained over 90% of general contracting jobs from satisfied client referrals.
- recognized with numerous awards for maintaining highest level of customer satisfaction at both m/i homes and dominion homes.
- recipient of multiple awards for customer satisfaction, build-time and quality of work.
- cost-effectively managed supply purchasing and facilitated productive subcontractor relationships to achieve competitive pricing and boost bottom-line profitability.
- successfully negotiated contracts with builders, scheduled crews and supervised construction of multiple homes.
- consistently ensured completion of all construction projects on time and under budget.
- sole proprietor of two construction/remodeling businesses, a combined 16 years of on-the-job experience.
- successfully coordinated the simultaneous construction of 20 plus homes.
- trained in hvac
president/supervisor in addition home improvements, inc. 1999-2009
construction supervisor dominion homes 1997-1999
construction supervisor m/i homes 1995-1997
owner/operator zipf builders 1990-1995
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