Resume Writer - Need One ?
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed

Click HERE!

yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000



career objective                              

innovative, solutions-focused six sigma black belt eager to contribute superior project management, team leadership, and customer service skills toward actively supporting a progressive organization in optimizing financial and operational performance


ø  offer more than nine years of progressive managerial and team building experience, with expertise in developing and implementing process improvements that result in increased corporate profitability

ø  strategically plan and manage high-level projects, proactively monitor key performance indicators and other metrics to continually improve business performance, resolve any variances from established goals

ø  conduct thorough analyses of existing procedures to develop new policies, streamline processes, institute improvements, and establish cost controls

ø  train, motivate, and lead top-performing support teams; coordinate workflow and human resources for optimal coverage while containing labor costs

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  dynamic communication, presentation, negotiation, and relationship management skills

professional experience                

ing direct, fsb, wilmington, de                                                                                                           2000 c present

vice president / six sigma black belt (2008 c present)

  • in recognition of outstanding performance, steadily progressed within company to attain position entrusted with driving key process improvements, improving quality, and managing major internal projects
  • apply depth of knowledge in lean six sigma dmaic (define, measure, analyze, improve, control) methodology towards increasing bottom-line profitability and overall productivity levels
  • achieved more than $2m in cost savings with first project alone

head of the eastern region sales call center (2005 c 2008)

  • successfully oversaw 24 managers and more than 260 employees in high volume call center; mentored and trained staff with an emphasis on leadership and career growth
  • compiled, reviewed, and analyzed complex data to produce concise reports instrumental to senior management in assessing center performance and develop enhancement strategies
  • prepared and delivered monthly presentations to audiences of 150 employees at town hall-style meetings; additionally coordinated and manage large-scale annual sales conferences
  • cost-effectively managed center operations to complete 2008 under budget while maintaining exceptional productivity and customer satisfaction metrics

front line manager, delaware sales call center (2000 c 2005)

  • led a highly productive team of 15-20 sales associates in providing knowledgeable and attentive customer service; maintained open lines of communication with regional management
  • actively monitored phone calls and individual employee performance to provide customized guidance; established contest and performance incentives to increase team production and staff morale


~ community activity ~

volunteer, habitat for humanity

volunteer, kids foundation

volunteer, meals on wheels


wilmington university, new castle, de                                                                                                   2009

insert type of degree (bs/ba/aas/etc.) in organizational management


~ professional development ~

certified six sigma black belt                                                                                                  insert year

management and leadership course, university of delaware, newark, de                                             insert year

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!