Award-winning Sales Professional seeking opportunity where excellent relationship-building skills and proven initiative will provide an immediate and profitable impact to a progressive organization.
Adept at prospecting, educating, selling, and servicing accounts in highly competitive markets.
Advanced knowledge of wireless products, services, solutions, and industry trends.
Proficiency in customer needs assessments, contract negotiations, problem solving, multi-tasking, and devising effective approaches and techniques that penetrate, capture and retain market share.
Steadily grow company revenues through strong technical acumen, significant customer service expertise, and extensive talents in account development and management.
Leverage a gregarious personality to overcome sales objections and develop instant rapport with prospective customers.
Highly resourceful; quickly adapt to new roles, responsibilities, technologies and environments.
Solid skills in Microsoft Office (Word, Excel, Access, PowerPoint).
T-Mobile USA, Inc., New York, NY, 2005 to Present
Senior B2B Account Manager (2010 to Present)
Spearhead enterprise account management and growth, regularly achieving and/or exceeding monthly quota through proactive promotion of new lines, products and solutions.
Proficiently prioritize activities to maximize sales productivity and account coordination.
Apply sharp communication skills toward negotiating and renewing existing customer master contracts and serving as point of contact for all inquiries, issues or problems.
Pursue and penetrate existing national accounts and increase Corporate Liable business by making recommendations for new products.
Cultivate, nurture and maintain positive business relationships with assigned accounts to maximize retention and satisfaction.
Deliver attentive and courteous post-sale service and support encompassing billing and expense management, customer education on service and equipment, and technical troubleshooting.
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Professional Experience continued
Continuously grow existing customer base and partner with Premier Discount representatives to exceed targets and drive Individual Liable business within targeted accounts.
Innovatively leverage sales force automation to uncover, research, negotiate and win new business opportunities.
Account Executive C B2B Sales (2005 to 2009)
Quickly earned reputation for establishing outstanding relationships focused on service quality, and appreciated by customers for pleasant demeanor.
Awarded promotion to Major Account Executive within only 18 months based on exemplary performance and results, and presented with award for placing among top 5 reps nationwide.
Ranked among top 1% of all business sales reps, exhibiting substantial talents in negotiating and signing corporate accounts.
Attained Winner Circle Award each quarter in 2009 for performing among top 5% of reps in the country.
Exceeded quota every month by up to 200% through superlative customer service to existing clientele as well as new prospects.
Surpassed daily goal of 60 cold calls, outperforming 35 peers by securing at least two new clients weekly.
Prior background includes PR/Promotions internship with Unborn Media, Boston, MA,
as well as earlier administrative and service-driven roles.
University Of Massachusetts, Amherst, Amherst, MA
Bachelor of Arts in Communication, Focus in Public Relations
- GPA: 3.8
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