Yyyyyy x. yyyyyy
Dynamic, ambitious, and results driven Operations Management Executive offering compressive expertise in sales management, customer service, staff development, and P&L accountability. Deliver quick and measurable results by leveraging decisive leadership, tactical operations strategies, staff motivation and exceptional business acumen. High energy leader with the poise and composure to quickly gain the trust and cooperation of staff, while leading uncompromising change management initiatives in an unpredictable industry. Seeking a Senior Level opportunity with a progressive organization that values solid leadership skills, entrepreneurial spirit, and boasts a dedication to exceptional business results.
Core competencies include:
Natural Leadership Talent
Progressive Management Style
Solid Analytical Aptitude
Persuasive and Effective Communicator
Strategic Financial Planning
Self Motivated and Empowered
Business Acumen and Technical Savvy
Learn Quickly/Sharp Wit
Drive Cost Containment Strategies
Sharp Negotiation Skills
KPI Development/Performance Benchmarks
Expert level skill in building and optimizing infrastructure, exxxxxxancing brands and brand strategies, positioning and highlighting attributes that align perception and impart distinction among competitors.
Provide financial leadership, develop analytical models, and drive financial results; monitor operations and performance metrics, and provide solutions for complex business problems.
Excellent communication skills; ability to manage and mentor staff in a remote setting, disseminate and deliver complex information to professionals at all levels and engage in 360 feedback cycle.
High-performing operations-management style with expertise in building/optimizing organizational processes, measurement systems, and professional teams to maximize business.
Cultivate meaningful internal/external alliances to strengthen position and influence cooperation.
2004 to Present: CONFIDENTIAL Long Term Care/Healthcare, New England
Regional Sales Director
Drive performance management, hiring and training strategies to assemble high performance sales team; facilitate broad based sales training covering topics including consultative, strategic, solution based, and product knowledge training.
Develop critical sales culture throughout the organization; implement KPI s, performance based incentive plans, communications messaging and tactical marketing plans to optimize sales and revenue results.
Personally manage major accounts with C-Level decision makers; apply dynamic marketing, communications and sales talents to expand business reach and positioning, currently hold 42% market-share.
Maintain complete accountability for P&L performance, develop and administer budgets, and provide leadership and oversight for 10 Sales Executives.
Influence year over year growth by maintaining critical insight into market opportunities; current YTD is 102% to goal, and talent retention is at 82%.
Achieve highest margins for revenue and retention, company-wide.
Yyyyyy x. yyyyyy
1998 to 2004: Boston University Corporate Education Center , Boston, MA
Senior Sales Consultant
Drove business development, team leadership, and training strategies to position the organization for ongoing success; attracted and retained top level talent, and implemented performance management techniques to ensure optimized production.
Leveraged solid analytical skills to identify conversion ratios to define desired results; implemented sales and marketing plans, and maintained contact with key decision makers to provide ongoing support.
Facilitated sales training around consultative approach, solutions based and product features; provided ongoing mentoring and development.
1997 to 1998: Northeast Productions, Lowell, MA
Director of Sales & Operations
Maintained oversight for property management and sales results; recruited, trained, and developed 20+ associates, and implemented strict performance goals to optimize revenue results.
Increased revenues and decreased length of sales cycle by implementing needs analysis based sales tools; decreased marketing expenses by increasing product knowledge base among sales staff.
1995 to 1997: Fleet Bank, Lawrence, MA
Drove new client acquisition strategies and called on businesses in the mid-level and enterprise sectors.
Performed needs assessments and presented comprehensive solutions to key decision makers.
Boston University - Bachelor of Science, Business Administration
Boston University Corporate Ed Center - Management Certificate
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