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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
skilled professional eager to contribute business expertise as well as strong communication skills and customer service talents toward actively supporting an organization in maximizing performance.
profile
- versatile professional offering solid and progressive experience in business support, inventory management, operational improvements, financial analysis, and customer service capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
professional experience
inventory auditor rgis inventory systems 2009
- sharp business acumen and experienced in managing broad scope of operations, from operating rgis hand-held computer and inventory control to ensuring the accuracy and integrity of data collected in all inventories worked.
- proficiently researched and recommended updates to current procedures, successfully increasing productivity and efficiency.
individual consultant tiaa-cref 2007-2008
- effectively communicated all aspects of tiaa-cref retirement options to clients, including after tax investments, insurance products payment flexibility, investment choices, and retirement plans.
- facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
investment specialist/retail trader banc of america investment services 2005-2006
- actively delivered quality customer service through the leveraging of client s needs with internal business partners goals, effectively maximizing business growth.
collections representative ge consumer finance 2004-2005
- tasked with educating clients on the importance of credit ratings and benefits of decreasing debt.
financial advisor/retirement specialist axa advisors 2003-2004
- strategically assessed client investment and insurance needs in the development of an individualized plan to achieve financial goals.
participant services associate fidelity investments 2001-2003
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
professional education
bachelors of business administration in finance university of cincinnati
2000
six sigma green belt certification central piedmont community college date
series 7, 63, & nc life and health licenses
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