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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Details-focused, results-driven Administrative Assistant eager to contribute proven Executive-Level Support,
Human Resources, Accounts Payable / Receivable, and Customer Service talents toward maximizing a company s productivity.
Profile
Ø Demonstrate sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies in support of diverse business initiatives.
Ø Adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
Ø Skillful at performing independently or within a team to exceed operational goals, and effectively interface with all corporate representatives through to executive level.
Ø Expert at complying with all business confidentiality matters; knowledgeable with Accounts Receivable / Payable processes.
~ Education and Technical Proficiencies ~
Coursework Toward Associate s Degree in Applied Sciences Oakton Community College
Certified Emergency Medical Technician Oakton Community College
Paramedic Training Program Malcolm X College
Microsoft Word / Excel • Lotus 1-2-3 • Lawson Accounting System • UCS Computer System
Professional Synopsis
ELM Ford, Newark, IL
General Office / Assistant to the Parts Director and Service Manager 2006 C 2008
Ø Applied strong multitasking talents toward handling the seamless facilitation of administration functions within a high-volume service department to include answering telephones, petty cash control, general cashier duties, and receiving payments for vehicle sales / service repairs.
Ø Supported service management with appointment scheduling, daily parts order submissions, and repair order ticket writing, along with maintaining exceptional levels of customer service at all times.
Ø Contributed superior organizational abilities instrumental in processing / reconciling site-specific data (i.e. warranty repair orders / claims), posting AP / AR journals, and handling daily deposits / cash receipts.
Ø Proficiently liaised between facility and home office personnel to ensure optimal business communications, as well as directing customer / vendor correspondence regarding service and / or order issues.
The Center for Human Reproduction, Glenview, IL
Biller / Receptionist 1995
Ø Maximized healthcare facility success by efficiently scheduling patients within a fast-paced andrology laboratory, including performing accurate data entry of comprehensive analysis reports within a complex network system.
Ø Courteously answered a multi-line telephone system and greeted patients upon entering the office.
Sunshine Biscuits / Salerno Bakery, Niles, IL
Human Resources Coordinator 1994 C 1995
Ø Strategically steered employee benefits administration for over 600 union and non-union employees to include insurance, COBRA, short- and long-term disability, 401k, and tuition reimbursement support, along with providing resourceful counseling for personnel regarding diverse HR topics.
Ø Ensured employee records confidentiality and maintained up-to-date data and EEO logs, as well as proactively handing employment vacancy recruitment correspondence.
Receptionist / Switchboard Operator 1992 C 1994
Ø Provided excellent customer service to support business efforts, as well as overseeing all multi-line telephone, accounts payable, special project assistance, mail distribution, and inventory control duties.
HTE Public Safety, Arlington Heights, IL
Administrative Assistant 1994
Ø Performed broad scope of administrative functions (i.e. filing, cash / inventory control), along with demonstrating solid communication talents toward networking with corporate representatives regarding various employee issues.
Ø Coordinated all executive-level calendars, meeting schedules, and corporate functions, while concurrently maintaining accountability for all travel and accommodations arrangements.
~ Additional Roles Held as EMT / Paramedic (1995 C 2002) ~
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging and rewarding [ Insert Job Title ] role within your progressive organization, and am submitting my resume for your review.
I am eager to apply my broad background in Executive-Level Support, Human Resources, Accounts Payable / Receivable, and Customer Service toward maximizing your company s productivity. I can demonstrate sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies in support of diverse business initiatives.
You will find me to be a details-focused professional who is adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to optimize productivity, efficiency, and quality. In addition, I am skillful at performing independently or within a team to exceed operational goals, and can effectively interface with all corporate representatives through to executive level. For these aforementioned reasons, I believe I will prove to be an incredible asset to your company.
I look forward to hearing from you in order to discuss an available opportunity for which I am qualified. I may be reached as indicated, and thank you in advance for your time and consideration.
Sincerely,
Yyyyyy x. yyyyyy
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