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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000




proficient it professional eager to contribute technical expertise, infrastructure capacity, strong project management and customer service skills in a challenging mainframe operations/network management assignment actively supporting an organization in maximizing performance.


career profile

ø  over 20 years of successful it experience.

ø  b.s., administration.

ø  career built in the entertainment and military sectors.

ø  expertise in network engineering, mainframe operations and software operating systems.

ø  proven testing and troubleshooting capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in command center operations.

ø  skilled in overseeing up to 15 data centers on a national basis.

ø  background in effective project management.

ø  capacity in effective systems analysis and problem resolution.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.


technology skills

tandem s70000, ibm as400, unix, citrix, windows xp, cluster servers, psa, virtual servers & vax


professional experience

mgm mirage inc., las vegas, nv                                                                                                  1998 c 2009

systems management supervisor (2005-2009)

       promoted due to outstanding performance in earlier assignment (see below).

       directed staff of 14 systems analysts in command center location.

       oversaw computer operations for 15 data centers located in las vegas and throughout the united states.


lead technical systems analyst (1998-2005)

       tasked to provide leadership and management for 11 data centers.

       successfully automated all facets of casino/hotel operations.

       planned and rolled-out well-received documentation website.


earlier background

prior to 1998, served as senior computer operator ii, treasure island hotel & casino, and computer operator, golden nugget hotel & casino, both of las vegas, nv.  also was missile warning computer operator, united states air force, beale afb, ca.  in these assignments built outstanding software, hardware, project management, employee training and hotel/casino operations skill sets.




university of phoenix, henderson, nv, business of science in administration, gpa 3.33, 2006


golden nugget/treasure island, las vegas, nv, tandem course for operators, as/400 course for operators,

as/400 refresher course 1993
yyyyyy x. yyyyyy
                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000






cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in an information technology network administration/mainframe capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include a b.s., administration and over two decades of successful it background with recent emphasis on directing multiple data centers in the gaming/hospitality sector. to complement this background, i possess demonstrated expertise in network administration, mainframe operations, staff supervision, coordination of national data center systems and utilization of advanced software applications, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy









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