Yyyyyy x. yyyyyy
Motivated Electronics Technician eager to contribute dynamic client servicing, team-building and technical skills toward actively supporting a progressive organization in optimizing performance.
Ø Comprehensive professional and academic background in electronics and computers.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Proactive team member who successfully supports top-performing teams committed to providing superior service.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Ø Fluent in Spanish
Pasadena City College Computer Learning Center - Pasadena, CA 2003-Present
Student Worker IV
Contribute dynamic technical and communication skills in assisting college students with computer applications, both in the computer lab and at the service window.
Proficiently develop and execute innovative computer operations and maintenance strategies supporting enterprise-wide operations.
Effectively plan, coordinate and facilitate technological functions to optimize productivity, efficiency and quality of computer lab, with strong focus on the delivery of superior services.
Apply solid knowledge of hardware and software towards updating and maintaining computers, printers and projectors.
Aegis Communications Group, Inc. - Hollywood, CA 2000-2002
Technician Support and Customer Service
Successfully promoted superior service and exceptional customer satisfaction by promptly servicing accounts, resolving issues and preventing escalation.
Spearheaded diverse activities ranging from data entry and customer communications to troubleshooting problems and providing accurate information and resolution.
Service Foods of America - Los Angeles, CA 2000
Vendor-Food and Customer Service
Proactively established key relationships and liaised with management, customers and vendors.
Efficiently catered and worked on special events, while performing cooking and floor duties.
Benjamin Franklin High School - Los Angeles, CA 1998-1999
Electronics Technician Assistant Volunteer
Exhibited solid technical skills in servicing VCRs, audio equipment, amplifiers and electronic gadgets.
Certified in Electronic Technology, Associate of Science in Electronic Technology - Pasadena City College (Pasadena, California), 2001-2005
Select Cisco Courses, 2004-2007
Certificate of Customer Service Completion - AT&T
Electronic Technology Skills: Matlab simulation tools; antenna designs; various ULP applications; Radio IC & wireless; digital and analog systems; fiber-optics component design; polymers; fibre-handling; optics design; circuit and system design; transmitter and receiver designs and matching circuits; RF measurements of transmitters and receivers
Computer Skills: Windows 2003 XP, Microsoft Word and Excel, various software and hardware
Yyyyyy x. yyyyyy
Hiring Agent Name
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From facilitating superior client servicing and streamlining operations to executing proactive technical processes and procedures, I have continually excelled in maximizing performance as a dynamic team member. I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. As illustrated by the accompanying resume, I have a strong professional and academic background in electronics and computer technology, assuming increasing levels of responsibility.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
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