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yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000



career objective                                                                                            

solutions-focused, quality-oriented it professional eager to contribute technical expertise as well as sharp team building and management skills toward actively supporting company operations



ø  offer progressive experience in the information technology industry, including extensive sales experience, with comprehensive management background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.


education & professional training                                                            

ø  associates degree in computer science, concentration on network security (in progress)- university of phoenix, graduating in 2008

ø  certificate in computer technology, 1992

ø  six sigma training

ø  kaizan "continuous improvement" seminars (2)


professional experience                                                                               

owner/operator - computer repair and service business                                               1997-present

  contribute extensive technical expertise and dynamic analytical skills in building and repairing pcs and business servers.

  proficiently develop and execute strategies to retrieve lost data due to computer crashes and lock-ups.

  effectively plan and coordinate routine diagnostics, with strong focus on maximizing security, stability and efficiency.

  successfully promote superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  apply technological talents and strong communication skills toward acting as first point of contact in responding to customer inquiries and troubleshooting problems.


stockman - ph glatfelter                                                                                               2006-present 

  exhibit solid leadership abilities in mentoring, training and developing personnel.


cnc machine operator - carleton                                                                                  2004 -2006

  actively utilized complicated machinery which wound treated carbon fiber into aluminum cylinders, later used by nasa, aeronautical companies, and u.s. military and government departments.


shift foreman, machine operator - pca                                                                       1998-2004

  consistently promoted to manage and troubleshoot all equipment on the factory floor; applied industry expertise as well as technical knowledge to support enterprise-wide operations.

  efficiently planned and coordinated workflow and assigned projects to optimize utilization of human capital and operational resources.


prior experience


sales manager (top east coast sales manager) - rts enterprises                                  1994-1998 

seaman - us navy                                                                                                        1992-1994


technical skills                                                                                              

microsoft excel, word & powerpoint; windows server 2003; as400; windows operating systems (from windows 95 to vista); lan network security, configuration & troubleshooting


professional affiliations                                                                             

member - loyal order of the moose

member - fraternity of the eagles

yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000













hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


from supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive processes/procedures, i have continually excelled in maximizing performance as a dynamic team member.  i excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  as illustrated by my career background, i have both professional and academic it experience.  to complement my experience, i offer a certificate in computer technology and i am currently pursuing an associates degree in computer science, with a concentration in network security.


as a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy



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