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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •




proficient professional eager to contribute retail merchandising expertise as well as strong personnel manage skills and customer service talents toward actively supporting an organization in maximizing performance.





  • dedicated army reservist offering over 22 years of solid and progressive retail merchandising experience, including expertise within personnel management, colorist operations and customer service capacities.
  • in depth expertise in client-focused industries, delivering world class customer service.
  • strong hands-on experience in paint-related support functions, including managing paint department, paint sales, colorist, and laboratory technologist.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • recognized as organized leader, with proven attention to detail and dedication to quality customer service.
  • proven ability to lead team in high-stress situations; served time in iraq in 2003.


core competencies



  • effectively hired, trained and directed staff and actively collaborated in operational functions such as new employee training, evaluating performance and providing guidance/mentoring.


customer service:

  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • successfully steered customer service operations to generate high volume growth and revenue.


paint merchandising:

  • sharp business acumen and experienced in managing broad scope of operations, from testing colors, developing customer colors and matching paint to creating, approving and matching colors for production.


professional experience


squad leader us army reserves                                                                                               1994-present


colorist/laboratory technician volterra architectural products                                                         2008-2009


tinter/customer service representative sherwin-williams                                                            2007-2008  


tinter/customer service representative sunlife paint                                                                           2007


team leader lowes                                                                                                                               2007


colorist/q&a laboratory technician sto corp                                                                              2005-2006


assistant manager frazee paint                                                                                                     2001-2005


paint sales/customer service homedepot                                                                                     2000-2001


floor manager home base                                                                                                              1988-2000

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