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yyyyyy x. yyyyyy

♦ xxxxxx neartree road ♦ xxxxxx, xxxxxx xxxxxx ♦
xxx-xxx-xxxx ♦ ♦

productive, quality-oriented administrative professional eager to contribute exceptional business support, customer service and organizational skills toward optimizing operations of a progressive organization.


xxxxxxreer profile


ø  offer over 18 years of solid and progressive administrative experience, including expertise within sales, office administration and customer service xxxxxxpacities.

ø  recognized as dependable, dedixxxxxxted and responsible hard worker.

ø  adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with competent written and verbal communixxxxxxtion skills, to any professional environment.

ø  experience in client communixxxxxxtion; able to express ideas in ways that lead clients to understand sales presentations; bilingual in spanish and english.

ø  demonstrate xxxxxxpacity to provide comprehensive support for all staff including scheduling meetings, client accounts, and effectively managing all essential tasks.

ø  adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

ø  excellent customer service skills, including front desk operations and processing client requests.

ø  familiarity with human resources functions, including records maintenance and data processing.

ø  demonstrate strong abilities in handling multiple projects simultaneously and meeting tight deadlines; proficient in microsoft word.


professional experience


receptionist/escrow officer las flores escrow                                                                                        1998-2007

  in recognition of superior performance and ability to rapidly acquire new skills and knowledge, steadily progressed from receptionist and escrow assistant to serve as a top-performing escrow officer.

  sharp business acumen and experienced in managing broad scope of administrative operations, from client communixxxxxxtion, customer service and supply purchasing to mail processing and company banking.

  successfully steered escrow operations to generate high volume growth and revenue.

  served as liaison to mortgage brokers, agents, and title companies on behalf of clients to ensure smooth processing and account closing.


front office clerk southeast association of realtors                                                                             1995-1998

  managed broad scope of administrative activities including handling phones, customer inquiries, inventory and all print publixxxxxxtions.

  consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

  cost-effectively managed office supply purchasing and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.


art section manager z gallery                                                                                                                   1990-1995

  contributed proactive planning, developing, and implementing of sales xxxxxxmpaigns / promotions to expand utilization of company s products and services.

  effectively trained and directed 30-member staff and actively collaborated in human resource operation functions such as new employee training, evaluating performance and providing guidance/mentoring.

  responsible for a broad range of company operations, from shipping and handling to purchasing, merchandising and customer service.



general office skills training east la occupational center


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