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yyyyyy x. yyyyyy


0000 xxxxxx xxxx , xxxx , xxxxx 00000


operations management

well-rounded and dependable professional with 20+ years of valuable experience seeks

new challenge and opportunity to apply consummate skills as an operations manager.

yyyyyy x. yyyyyy

professional profile                                                                  

  escalate business development through strategic initiatives that increase productivity and revenue growth

  self-motivated leader with military background and experience; manage, develop, and implement project schedules ensuring excellent customer service

  organized and detail oriented; expertise in business operations, proposals, personnel management, cost and quality control, and international standards organization (iso) certification

  communicate technical and complex information easily and concisely; instructor coordinating and providing training and development; participate in management meetings

  demonstrate diagnostic problem-solving skills; respond calmly to tough situations

  exhibit proficiency in translating individual needs into responsive, concrete solutions; offer solid track record based on professionalism, thoroughness, and dedication

  proficient in microsoft office 2003, project, visio, office xp and acrobat


yyyyyy x. yyyyyy

employment history                                                                    

director of operations                                                                                                  1999 c present    

universal systems & technology, inc. (unitech)

   directed the division to iso 9001-2000 certification

   grew division; increased employees from 12 in 1999, to 57 in 2005

   integrated instructional design, graphic art, and programmers into software development teams

   develop schedules and ensure projects meet client expectations; maintain communication with clients from initial contact to project closer

   participate in client meetings; ensure all projects are assigned to managers

   write proposals; request for quote to final sale

   develop and implement software production schedule

   provide training development utilizing e-learning solutions

   administer employee rewards program


yyyyyy x. yyyyyy

additional employment                                                                 

project officer                                                                                                                    1998 c 1999    

military interactive multimedia instruction center (mimic)

senior logistics training coordinator                                                                               1997 c 1998

national sustainment maintenance management office

brigade commander                                                                                                          1995 c 1998      

2nd brigade, 34th infantry division, army national guard

senior instructor                                                                                                                1986 c 1995       

iowa military academy

computer applications instructor                                                                                      1975 c 1995      

glenwood community high school


yyyyyy x. yyyyyy

education and military training                                               

education administration courses, university of nebraska at omaha                               1990 c 1995

education administration courses, peru state college

bachelor of science in education                                                                                               1975

northwest missouri state university


military training

command and general staff college cgsoc                                                                              1988 

usaipd, infantry officer advanced course                                                                                  1982

cold weather survival school                                                                                                     1973

infantry officer basic course                                                                                                       1972

iowa military academy, office candidate school                                                                         1971

basic combat training/advanced individual training                                                                 1970


yyyyyy x. yyyyyy


chairperson c business department, glenwood community high school                         1990 c 1997

steering committee chairperson, north central association                                             1993 c 1996

head coach, girls varsity basketball, track, and volleyball                                               1975 c 1996




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