Resume Writer - Need One ?
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed

Click HERE!

yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective

results-driven customer service specialist eager to contribute excellent sales and communication skills toward supporting the employer as a driven and productive team member


ø  offer numerous years of experience, with expertise in facilitating a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  work closely with clients in person, on the telephone, and via e-mail to respond to requests and inquiries; demonstrated ability to handle escalated situations

ø  effectively perform multiple concurrent responsibilities in fast-paced settings; strong attention to detail and emphasis on accuracy

ø  exceptional communication, presentation, and relationship management skills; superior time management and organizational abilities

ø  proactive team player equally effective in independent and collaborative environments

ø  bilingual in english and amharic; read and write ethiopian alphabets

professional experience

u.s. airways, alexandria, va                                                                                                          2008 c present

customer service agent

  • provide excellent customer service in a fast-paced, deadline-driven environment; coordinate complex travel arrangements, sell and issue tickets, process changes, assign seats, and check baggage
  • effectively manage overbooking, delay / cancellation, and other unexpected situations; offers customers alternative accommodations and travel options 
  • protect sensitive zones, implement safety and security controls, and ensure compliance with strict airline, airport, and faa standards and regulations


keller williams metro realty, rockville, md                                                                                         2004 c 2008

real estate sales associate

  • worked closely with homebuyers and sellers to analyze individual needs and develop client-specific plans; provided client education on market trends, neighborhood characteristics, and property values
  • negotiated complex deals on behalf of clients and prepared detailed contracts, coordinated inspections and appraisals, shopped for home warranties, and secured title insurance
  • played an integral role in assisting clients with various financing options by obtaining lists of lenders and closely reviewing all documentation to ensure speedy closings


hertz rental car, dulles international airport, va                                                                                  1990 c 2005

customer service representative

  • efficiently and courteously assisted customers with rentals; suggested appropriate additional products and services
  • qualified customers, processed transactions, and enacted upgrades and modifications
  • in recognition of exceptional job performance and depth of knowledge, selected to train all levels of staff on corporate policies and proprietary database system


sears, montgomery mall, bethesda, md                                                                                             1988 c 1990

sales associate

  • applied excellent customer service skills and extensive product knowledge towards building lasting client relationships resulting in increased sales and repeat business
  • practiced suggestive selling techniques to drive average items and average dollars per transaction; consistently met all credit solicitation goals
  • maintained high standards for visual merchandizing, display quality, and inventory availability



yyyyyy x. yyyyyy                                                                                                                                                                                           page 2


~ community activity ~

neighborhood association corporation of america (naca)                                                     insert date c present


  • support this non-profit community advocacy and homeownership organization dedicated to assisting communities in providing affordable homes to first-time homebuyers and enabling those with poor credit to purchase a home or refinance a predatory loan with far better terms than those provided even in the prime market


university of maryland university college, college park, md                                 anticipated graduation insert year
studies toward insert type of degree in insert major

montgomery college, takoma park, md                                                                                             1987 c 1989

studies in insert field of study


~ licensure ~

real estate licenses in maryland, virginia, and the district of columbia


certifications & professional development~

certification, carrier real estate academy

certification, the professional development institute

certification, long & foster real estate school

certificates in fair housing contract law, maryland ethics and predatory  lending & pipping risk, and management  assessment, century 21 real estate school


~ professional affiliations ~

member, greater capital area association of realtors

member, association of realtors


<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!