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yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                          xxx-xxx-xxxx [c xxx-xxx-xxxx  [h]




results-driven management professional offering dynamic skills in project administration, coordination, departmental collaboration and revenue enhancement eager to contribute to a progressive organization in a project manager role.


career profile

ø  over 22 years of experience in project management, interdepartmental coordination, team collaboration, documentation processing, technical support and project tracking.

ø  effectively define, develop and execute operations to boost productivity and efficiency.

ø  outstanding sales and leadership capability.

ø  recipient of numerous professional certifications.

ø  strategically coordinate and collaborate with co-workers and customers to maximize performance in facilitating goals.


professional certifications

project management certification

tia certification - data certified

mmta certification - data certified


professional experience

at&t                                                                                                                               1995 - present

senior project manager, milwaukee, wi (2009-present)

       recognized by management with fast track promotion to senior position based on demonstrated excellence in customer interaction coupled with strong technical competency.

       established and developed business relationships and sales opportunities with new and existing customers; simultaneously, responsible for work of 7-20 large, complex projects valued at $650,000-$80mm.

       coordinate marketing, accounts, vendor and engineering to convert sow into project specifications.

       analyze, evaluate and document client data sources and business rules to support objectives.

       track and report project progress, identify and minimize risk, maintain communication with stakeholders and draft detailed plan reports.

       mitigate deviations from project plans, assign and monitor technical work, facilitate interdepartmental meetings and draft final billing for each customer upon completion.


information technology project manager, brookfield, wi (2000-2009)

       coordinated media equipment operations for customers according to presentation materials and speaker agendas and oversaw post-sale voice and data network service implementation.

       served as project manager coordinating marketing, accounts, network design engineering and architecture teams and successfully implemented isdn prime, ds1, ds3, sonet, gigaman, optman and winbacks from other carriers.

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       facilitated successful project completion through superior communications, anticipation and mitigation of obstacles and efficient problem resolution.

       served as technical support consultant for products and testing.


project office coordinator, brookfield, wi (1995-2000)

       maintained meeting schedules, distributed minutes to team and coordinated weekly project status reporting and monthly variance reporting forecast.

       processed project time adjustments and resource reports, managed project plans and coached new employees.



education / professional development

capella university

master of business administration, expected completion, 2013


concordia university, mequon, wi

bachelor of science, business management, 2010


at&t university

project managers workshop


pmi - project management institute


buzan center of great lakes

iso 9000 training



earlier experience

prior to 1995, was employed by sbc in coordinated integrated applications (cia), managing several departments engaged in centex, business sets and isdn primes, drafting reports, scheduling personnel, distributing work orders to group.  was eventually promoted to team lead maintaining residential customer and service orders for assigned states, processing order corrections and screening for errors in business and residential billing accounts.



professional associations

community network

professional women of sbc / at&t

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