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BA, Human Resource Management candidate eager to contribute academic background as well as broad-scope professional experience in service-oriented industries toward actively supporting the employer as a key team member

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Profile of Qualifications


Ø  Experienced in orienting, training and mentoring new personnel

Ø  Solid administrative/clerical skills including high-volume phone management, database administration, dispatching, and records maintenance

Ø  Dynamic planning, prioritization and organization skills; able to manage workflow/projects to maximize productivity and meet critical deadlines while maintaining high quality standards

Ø  Strong communication and interpersonal relation skills; have successfully interfaced/worked with broad populations

Ø  Equally effective in collaborate teamwork and independent settings as well as managed and self-directed environments

Ø  Talent for rapidly acquiring and applying new knowledge and adapting skills to new responsibilities, as evidenced by diverse employment history

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Bachelor or Arts, Human Resource Management, Judson University-Elgin; graduate May 2010

Certified Nursing Assistant (CNA), Joliet Junior College; 2006

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Professional Experience


Certified Nursing Assistant, St. Joseph Medical Center-Morris, IL; 2006-2007

Demonstrated strong leadership skills in providing new-hire training within only 3 months of joining staff; selected over senior staff in recognition of sharp leadership and communication skills

Recognized with Above and Beyond Award

Provided quality nursing care spanning testing blood sugars, taking vitals, observing/monitoring suicidal patients, charting patient activities, assisting with hygiene/feeding, and facilitating physician orders


Evidence Tech (temporary project), Morris Police Department-Morris, IL; 2005-2006

Contributed strong project management skills and high level of attention to detail in proficiently sorting, barcoding and logging evidence into computer system

Actively worked with State Attorney s Office in destroying outdated evidence to streamline operations


Dispatcher, Morris Police Department-Morris, IL; 2001-2003

Proficiently responded to and directed inbound calls from public, including 911s and fire calls

Efficiently ran license plates and criminal background checks and logged officer activities

Took the initiative to earn LEADS and Women s Search Pat Down Certifications to further support Department operations

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Community Activities


Volunteer, Fundraising/Campaigning; Doug Hayse for State Representative 75th District Campaign

Volunteer, Fundraising/Campaigning; Congressmen Jelly Weller 11th Congressional District

Volunteer, In-home care of elderly community member


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Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (insert title of target position)     capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I have most recently been pursuing a BA in Human Resource Management, and am on track to graduate in May of this year.  Prior to focusing on my degree, I earned credentials and worked as a Certified Nursing Assistant, and previously held positions as a Dispatcher and Evidence Tech with the Morris Police Department.  With broad experience in diverse service-oriented industries and a blend of employee training, administrative and customer/public relation skills as well as strong academic credentials, I am confident that I can make a positive contribution as a member of your team.  I excel in strategically managing projects to maximize productivity, possess dynamic communication skills and am consistently focused on excelling in any endeavor I undertake.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I welcome the opportunity to discuss my qualifications and how they match and support your needs, and look forward to interviewing with you in the near future.






Kendra Puleo








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