Yyyyyy x. yyyyyy

Job Posting:  Ann#, Job Title, Series-GS#

Address:  0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

 

Social Security Number:  XXX-XX-XXXX

Citizenship:  COUNTRY

 

 

Core Competencies

 

Program Analysis; Program Enhancements; Qualitative/Quantitative/Technical/Statistical Analysis; Project Management; Strategic Planning; Performance Optimization; Conflict Management; Organizational Leadership; Productivity/Efficiency Improvement; Decision-Making; Research; Data Generation; Information Gathering; Briefings; Presentations; Communications; Consultations; Interpersonal Relations; Collaborative Teamwork; Workflow Coordination; Prioritization; Time Management; Policy/Regulatory Compliance; Operations; Administration; Budget Compliance; Computer Operations/Software Applications; Information Technology; Database Management; Human Resources Administration; Business Planning; Process Improvements; Marketing; Software Development Life Cycle

 

 

Professional Experience

 

Functional Analyst/Project Coordinator at PNC Bank, Riverdale, MD, 1/2007-Present

COMSYS - Baltimore, MD

Supervisor:  May Contact - Cuba Gaskins xxx-xxx-xxxx

Hours:  40+ per Week

Salary:  $85,000/yr

 

Reporting directly to Senior Project Managers, contribute dynamic organizational skills and strong attention to detail to support all aspects of project administrative activities.  Apply sharp critical thinking skills toward defining, developing and implementing targeted strategies to optimize project productivity, efficiency and performance to ensure success.  Proficiently monitor projects, with full accountability for establishing and maintaining project performance metrics and measures.  Coordinate the documentation of management process to streamline workflow.

 

Steer project library maintenance, budget tracking and project communications, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.  Strategically plan and coordinate schedule and milestones to maximize utilization of resources while controlling costs and meeting project needs.  Develop requirements traceability matrices and conference room pilots to support business and technical requirements.  

 

Data Analyst/Project Coordinator at Office of the Comptroller of the Currency, Washington, DC, 5/2006-1/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Norman Hatton, 202-874-4965

Hours:  40+ per Week

Salary:  $55,000/yr ($26.50/hr)

 

Demonstrated problem solving skills in supporting all aspects of data management programs, policies and procedures, as well as project coordination and technical support.  Identified and addressed existing and potential data management issues and created proactive resolutions for optimal results.  Strategically defined, developed and executed enterprise-wide data architecture instrumental to boosting productivity, efficiency and quality of multi-site operations.  Steered the structuring and implementation of results-driven information system policies and procedures as well as guidelines, programs and resources substantially improving performance.

 

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Yyyyyy x. yyyyyy

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of 3

 

 

Applied industry expertise and advanced communication skills toward serving as primary point of contact in responding to OCC customer inquiries and troubleshooting problems.  Exhibited solid project management abilities in managing multiple projects through the systems development life cycle from initiation through retirement, including requirements, design and development, testing, implementation and maintenance.  Maintained up to date on current project management, business data management and computer technologies and trends.

 

Business Analyst, 5/2005-5/0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  May Contact - Tracy L. Thomas, 301-537-5232

Hours:  40+ per Week

Salary:  $55,000/yr ($26.50/hr)

 

Proactively supported all aspects of business operations, including project coordination and business development consulting services for the real estate asset management client base.  Conducted comprehensive review and analysis of requirements, specifications, support and training plans to successfully achieve business objectives.  Exhibited problem solving talents in identifying potential problems and providing targeted solutions, integral to controlling costs and maximizing performance.

 

Prepared and delivered engaging presentations to communicate strategic and operational plans, further illustrating strong communication skills.  Relied upon to manage properties through monthly visitations and inspections; created and submitted monthly grading forms.  Innovatively created, developed and implemented marketing strategies to meet and/or exceed occupancy and income goals.  Cost-effectively allocated, administered and controlled annual budgets for individual portfolios.  Oversaw the closing process and ensured timely receipt of all funds.

 

Help Desk Analyst/Information Systems Specialist at USDA, Beltsville, MD, 4/2004-5/0000 xxxxxx xxxx , xxxx , xxxxx 00000 Swingley Ridge Rd., Suite 300, Chesterfield, MO 63017

Supervisor:  May Contact - Dion Holmes, 301-751-2643

Hours:  40+ per Week

Salary: $50,000/yr ($24/hr)

 

Proficiently contributed information technology, business and consulting expertise in high-speed, large scale multiprocessing and multiprogramming computer system environments.  Carefully reviewed production issues and determined targeted resolutions to ensure productivity and efficiency, by collaboratively working with client and subject matter technical experts.  Played key role in continually improving operational efficiencies by collaborating in facilitating developmental and production testing, as well as processing batch and teleprocessing applications.

 

Constructed and used sample data to test programs or system failures and rewrite programs/systems to correct such failures.  Exhibited technical expertise toward operating and maintaining availability of high technology peripheral devices.  Proactively identified and addressed existing and potential issues and created proactive upgrades, enhancements and installations for optimal results.  Effectively maintained system servers, including backups, administration and hardware.

 

Illustrated advanced communication skills in collaborating with computer analysts to prepare documentation of the organization s software systems.  Modified, updated and prepared final copies of automation documents and guides.  In addition, actively provided user support in formulating general production related requests for computer services on a large-scale basis.

 

 

 

 

 

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Yyyyyy x. yyyyyy

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 3 of 3

 

 

Data Analyst at Department of Homeland Security, Arlington, VA, 9/2004-2/2005

Draughn & Associates, Inc. - 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Supervisor:  Joyce Perry, Contact Information Unavailable

Hours:  40+ per Week

Salary: $54,000/yr ($26/hr)

 

Monitored Transportation Security Administration and Department of Homeland Security to ensure critical compliance with all federal laws and guidelines in the prohibition of discrimination in employment and employment practices.  Educated staff on EEO counseling, investigations, mediations, adjudications, and EEO training.

 

Applied strong attention to detail toward tracking EEO cases to optimize efficiency and timeliness of the complaint process, from initial contact to the final agency decision.  Appointed to serve as the Office of Civil Rights (OCR) point of contact with the bureau s EEO Offices.  In addition, worked as the Technical Advisor and Alternate Administrator for the ongoing development of the OCR automated tracking system.

 

Demonstrating analytical and communication skills, prepared and presented weekly and quarterly reports of complaint activity and EEO officer performance assessments in counseling to adhere to federal requirements.  Trained, mentored and motivated junior technical and support staff, playing an instrumental role in the development of top performing team members.  Educated them on administrative matters, including file management, correspondence, time and attendance, travel, and purchasing.

 

Additional Experience

 

Real Estate Agent (Part-Time)

Event Planning Business Owner/Operator - Ndelible Moments, LLC.

 

 

Education

 

Bachelor of Arts, Business Administration - Strayer University, Suitland, MD, 9/2005

3.3 GPA, 180+ Credit Hours

 

 

Training/Certifications

 

Certificate, PM Crash Course - RMC Project Management, Inc., Arlington, VA, 2008

Certification, Software Tester - Pyramid Technology, Bowie, MD, 2000

 

 

Technical Skills

 

MS Project, Word, PowerPoint, Excel, Access, Outlook; Windows 95, 98, 2000; Transcription; Corel WordPerfect; Mainframe (IBM-9000 series); Medisoft; Crystal Reports; Remedy; Eastland Reports; Lens 6.0 Reports; GroupWise; CC-Mail; LOTUS 1-2-3; Netview; Netscape Navigator; US Navy administrative software/applications

 

 

Commendations

 

Consistently received Outstanding Performance Appraisals

 

 

page 3 of 3

Applicant:                                          Tanish R. Ashford

Social Security Number:              Number

Position:                                            Position               

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

FACTOR A:  Knowledge of theories, principles and practices and the ability to interpret Federal laws, associated with personnel management.

With project management responsibilities over the course of my career, I have continually applied my knowledge of theories, principles and practices and the ability to interpret Federal laws, associated with personnel management. 

 

Serving as a Data Analyst at Department of Homeland Security for Draughn & Associates, Inc., I monitored Transportation Security Administration and Department of Homeland Security to ensure critical compliance with all Federal laws and guidelines in the prohibition of discrimination in employment and employment practices.  Applying my solid knowledge of Federal laws, I educated staff on EEO counseling, investigations, mediations, adjudications, and EEO training.

 

Contributing my expertise on Federal employment laws, as well as theories, principles and practices, I tracked EEO cases to optimize efficiency and timeliness of the complaint process, from initial contact to the final agency decision.  I also served as the Office of Civil Rights (OCR) point of contact with the bureau s EEO Offices.  In addition, I worked as the Technical Advisor and Alternate Administrator for the ongoing development of the OCR automated tracking system.

 

Demonstrating analytical and communication skills, I prepared and presented weekly and quarterly reports of complaint activity and EEO officer performance assessments in counseling to adhere to federal requirements.  I also trained, mentored and motivated junior technical and support staff, playing an instrumental role in the development of top performing team members.  In addition, I proactively educated them on administrative matters, including file management, correspondence, time and attendance, travel, and purchasing.

 

Applicant:                                          Tanish R. Ashford

Social Security Number:              Number

Position:                                            Position               

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

FACTOR B:  Skill in using Microsoft Office Suite software (Word, Excel, PowerPoint) and LAN or web-based customized software applications.

 

A key part of my jobs has been to continually utilize Microsoft Office Suite software (Word, Excel, PowerPoint) and LAN or web-based customized software applications to support enterprise-wide operations and complete projects.  I have also developed various PowerPoint presentations, staff training outlines and documentation supporting new hire orientation and training requirements. 

Currently as a Functional Analyst/Project Coordinator at PNC Bank for COMSYS, I proficiently monitor projects utilizing Microsoft Project 2007, with full accountability for establishing and maintaining project performance metrics and measures.  I steer project library maintenance, budget tracking and project communications, demonstrating solid Microsoft Office skills.  In addition, I strategically plan and coordinate schedule and milestones utilizing Microsoft Project to maximize utilization of resources while controlling costs and meeting project needs.  I also develop requirements traceability matrices and conference room pilots to support business and technical requirements. 

 

While working as a Help Desk Analyst/Information Systems Specialist at USDA, I constantly applied my technical expertise toward performing information technology, business and consulting services in high-speed, large scale multiprocessing and multiprogramming computer system environments.  I effectively operated and maintained availability of high technology peripheral devices.  I also proactively identified and addressed existing and potential issues and created proactive upgrades, enhancements and installations for optimal results.  I effectively maintained system servers, including backups, administration and hardware.  Utilizing Microsoft Word, I modified, updated and prepared final copies of automation documents and guides. 

 

To complement my experience, I am a Certified Software Tester, further illustrating my exceptional technical talents.  I have extensive experience in using MS Project, Word, PowerPoint, Excel, Access, Outlook; Windows 95, 98, 2000; Transcription; Corel WordPerfect; Mainframe (IBM-9000 series); Medisoft; Crystal Reports; Remedy; Eastland Reports; Lens 6.0 Reports; GroupWise; CC-Mail; LOTUS 1-2-3; Netview; Netscape Navigator; and US Navy administrative software/applications.

 

Applicant:                                          Tanish R. Ashford

Social Security Number:              Number

Position:                                            Position               

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

FACTOR C:  Skill in assessing the efforts required to complete assignments, research and analyze data, handle multiple projects, independently prioritizing assignments and manage timelines, in the area of personnel management.

Throughout my progressive career, I have repeatedly demonstrated my talent to support management in assessing the efforts required to complete assignments, research and analyze data, handle multiple projects, independently prioritizing assignments and manage timelines, in the area of personnel management.  My record shows repeated success, resulting in progressive increased responsibilities and promotions.  I have strong organizational skills with the ability to quickly diagnose unproductive workflows and processes and re-organize systems and workstations for maximum productivity.  I appropriately delegate, so that even the most ambitious tasks and projects are achievable through hands-on oversight and short-term objectives including steps with time frames.  I successfully analyze current processes, evaluate alternatives and options, and implement creative solutions to meet organizational objectives.

 

In my current role as a Functional Analyst/Project Coordinator at PNC Bank for COMSYS, I proficiently monitor projects, with full accountability for establishing and maintaining project performance metrics and measures.  I steer project library maintenance, budget tracking and project communications, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.  In addition, I strategically plan and coordinate schedule and milestones to maximize utilization of resources while controlling costs and meeting project needs.  I also develop requirements traceability matrices and conference room pilots to support business and technical requirements. 

 

While working as a Data Analyst at the Department of Homeland Security, I managed, mentored and motivated junior technical and support staff, playing a significant role in the development of top performing team members.  I trained them on administrative matters, including file management, correspondence, time and attendance, travel, and purchasing.  I also educated staff on EEO counseling, investigations, mediations, adjudications, and EEO training.

 

Applicant:                                          Tanish R. Ashford

Social Security Number:              Number

Position:                                            Position               

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

FACTOR D:  Demonstrated experience in both oral and written communications to effectively and tactfully communicate with managers, employees and the public.

 

I offer dynamic oral and written communication skills and effectively apply these skills toward interfacing with everyone from senior management and staff to government officials, clients and the public.  I am in direct contact with clients throughout project scope, from initiation through delivery, applying my strong communication skills toward ensuring achievement of specifications and generating high levels of customer satisfaction. 

 

In my current role as the Functional Analyst/Project Coordinator at PNC Bank for COMSYS, I constantly apply my communication skills to liaise with Senior Project Managers.  I proficiently monitor projects and coordinate the documentation of management processes. 

 

Also, while serving as a Data Analyst/Project Coordinator at the Office of the Comptroller of the Currency, I served as a primary point of contact in responding to OCC customer inquiries and troubleshooting problems, exhibiting advanced oral communication talents.

 

As a Data Analyst at the Department of Homeland Security, while working for Draughn & Associates, I was responsible for managing junior technical and support staff.  I delivered comprehensive staff training programs, performed employee evaluations and implemented policies and procedures.  I was also relied upon to brief management and key stakeholders on program/operational issues.  In addition, I successfully created and delivered a weekly and quarterly reports and presentations to top government officials, effectively enhancing their understanding of our ability to meet their needs and successfully positioning us for new business contracts.  Applied strong communication skills as the Office of Civil Rights (OCR) point of contact with the bureau s EEO Offices.  In addition, worked as the Technical Advisor and Alternate Administrator for the ongoing development of the OCR automated tracking system.