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Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000


Office Administrator



Offer progressive experience in office administration, with consistent results in achieving organizational objectives. Dynamic communication, presentation, relationship building and problem-solving abilities.

Excel at interacting with broad populations including senior management, staff, and customers. Highly versatile; quickly master new roles, responsibilities, technologies, and environments. Demonstrate initiative by analyzing, creating and executing administrative procedures to eliminate redundancy, accelerate output, and minimize expenses.

Career Background


Dr. Hollingsworth, Saint Joseph, MO                                                                              2008-2009

Expanded Functions Dental Assistant

  Contributed organizational skills and strong attention to detail toward assisting the dentist.

  Applied advanced communication and interpersonal relation skills toward reassuring patients before procedures and educating them afterwards on proper at-home care.

  Consistently recognized by patients and office manager for providing exceptional customer service and ensuring satisfaction.

  Managed stock and ordered supplies to maintain optimal inventory levels.

  Proactively worked after hours, ensuring timely completion of all work.


The Smile Centre, Leavenworth, KS                                                                                2006-2007

Expanded Functions Dental Assistant                                                  

  Conducted comprehensive review and analysis of patient data and updated records with new information.

  Optimized workflow productivity and efficiency of patient turnaround by effectively assisting hygienist.

  Cost-effectively ordered new supplies on a weekly basis from suppliers, and monitored back-ordered items.


Dentac Dental Clinic #4, Fort Riley, KS                                                                           2005-2006

American Red Cross Volunteer Dental Assistant                                     

  Planned and coordinated schedules and appointments using the dental database system.

  Efficiently processed 800+ soldiers returning from Iraq deployment, working at the SRP (Soldier Readiness Processing Center) site.

  Obtained patient medical history, screened records for necessary x-rays, and verified completion of all paperwork, further illustrating multitasking and prioritizing abilities in achieving goals and timelines.


Directorate of Morale, Welfare and Recreation, Fort Riley, KS                                         2004-2005


  Proficiently managed high-volume phone communications, ensuring delivery of quality customer service in directing calls, responding to inquiries and relaying detailed messages.

  Applied strong organization and planning skills toward efficiently coordinating meetings, calendars, and conferences for Director and Deputy Director using appropriate Outlook calendar.

  Administered complex information management/filing system to maximize operational efficiencies in accordance to the Army Regulations.


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Yyyyyy x. yyyyyy                                                                                                            Page 2 of 2


Career Background continued



Directorate of Morale, Welfare and Recreation, Fort Riley, KS                                         2004-2005



  As the Key Control officer, maintained accurate key control of all offices in DMWR office building and control log of government vehicles.

  Demonstrated organizational abilities in performing opening/closing procedures, overseeing maintenance records, and writing meeting minutes.


Sidpers Personnel Automation, Fort Benning, GA                                                           1992-1996

Department of the Army Feedback Analyst (1995-1996); Secret Security Clearance

  Contributed dynamic leadership skills toward managing 6-member administrative team, with strong focus on optimizing productivity, efficiency and performance.

  Relied upon to maintain security control for over 4,000 classified documents and control $1.5M in equipment inventory.

  Actively supported senior management in critical decision-making and business planning initiatives by efficiently compiling and producing detailed statistical and performance reports.

Administrative Senior Analyst (1994-1995); Secret Security Clearance

  Directly managed all aspects of daily clerical and administrative activities, exhibiting organizational skills and strong attention to detail.

  Demonstrated sharp leadership qualities in effectively orienting new soldiers and personnel to ensure critical compliance with operations standards and internal quality control guidelines.

  Performed system check procedures on all computer equipment to ensure smooth flow of operations, further illustrating solid technical abilities.

Administrative Specialist (1992-1994); Secret Security Clearance

  Proactively identified and resolved errors on daily reports.

  Developed pending case reports on administrative problems, instrumental to supporting staff in monitoring and effectively managing resolutions.

Education, Training & Certifications


Associate s Degree in General Studies - Barton County Community College, Fort Riley, KS

Certified Adult, Child and Infant CPR and Defibrillator Training, Leavenworth, KS                       

Qualified - Formal Driver Training, Fort Benning, GA

75F10 Occupation Specialty & Secret Security Clearance - U.S. Army Adjutant General s School, Fort Benjamin-Harrison, IN

SIDPERS training (Standardized Installation Database Personnel System) - Personnel Info. Systems Management, Fort Benjamin-Harrison, IN

Technical Skills


MS Office, various software applications, Patterson Eaglesoft software; Typing Speed: 40 WPM

Key Achievements


Shield of Spartan Medal, Fort Riley, KS

Award - Forscom MCCET Inspection, Fort Riley, KS

Good Conduct Medal, Fort Benning, GA

U.S. Army Soldier Support Center Honor Guard, Ft. Ben.-Harrison, IN

Community Service


Volunteer - Healthcare Program, Kansas Mission of Mercy (KMOM), Topeka, KS

Volunteer - Ellis Heights Community after Tornado hit Fort Riley, KS

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