Performance-driven IT Professional specializing in Installation and Servicing eager to contribute technical proficiencies as well as dynamic project management skills toward supporting operations of a progressive organization.

 

 

         Polished skills in network and cable installations, project leadership, and client relations.

         Strategically combine sharp prioritization skills and a team player work ethic toward consistently meeting/exceeding employer expectations.

         Equally proficient in hands-on and supervisory roles; proven talents in managing and motivating teams to complete initiatives within rigid schedules.

         Outstanding capabilities in scrutinizing and diagnosing technical errors and issues, conducting detailed site surveys and inventories, and precisely identifying clients technology needs.

         Excellent interpersonal, problem solving, communication, and documentation skills.

         Highly versatile; easily adapt to new roles, responsibilities, technologies and environments.

 

 

North Atlantic Communications, Plainview, NY, 2007 to 2009

G Paul Telecommunications, West Hempstead, NY, 2006 to 2007

Installation/Service Technician

• Applied advanced knowledge of telecommunications toward proficiently installing voice, data, and coaxial cabling, patch panels, data racks, and ladder racks.
• Critically analyzed problems, diagnosed causes and implemented corrective action.

         Effectively defined client-specific needs and designed/prepared customized systems to ensure high satisfaction levels.

         Leveraged keen organizational, analytical, and documentation skills to complete site surveys and inventories.

                                                    

TTM / Covad, Avondale, PA, 2005 to 2006

Level I Technician

• Displayed strong project leadership strengths in installing and configuring routers for DSL and T-1 circuits, extending circuits from demarcation point to server room, and performing extensive testing and troubleshooting to ensure optimum circuit and router performance.

 

ACS Dataline, Austin, TX, 2005

Conversion Technician

• Adeptly installed and configured Cisco routers and switches throughout the Northeast for Bank of America and successfully transitioned former Fleet branches and Quick & Reilly locations to Bank of America s network.
• Skillfully performed demarc extension, illustrating sharp attention to detail.

 

Continued

 

 

Professional Experience continued                                                            Yyyyyy x. yyyyyy ~ Page 2 of 2

 

Database Telecommunications, Fort Lee, NJ & Cable Plus, Floral Park, NY, 2004 to 2005

Cable Installer

• Exhibited outstanding technical acumen in installing comprehensive cabling solutions including voice, data, electric, audio, video and fiber optics.
• Efficiently installed ladder racks, patch panels, IDFS and MDFS, consistently adhering to assigned schedules, timelines, customer requirements, and quality parameters.
• Installed pipe and conduits for cables, coring between floors, and Panduit molding throughout several New York City public schools.
• Completed installations of high-end audio/video racks for Cable Plus retail storefronts.

 

Nextira One Business Solutions dba Staples Communications, New York, NY, 2000 to 2004

Project Manager 

• Exercised strong interpersonal skills to consult with clients in determining specific needs.
• Designed and prepared customized systems and solutions, and directed subcontractors in installations.

 

Convergent Communications, New York, NY, 2000

Installation Manager

• Directed, supervised and motivated team of ten technicians, project managers, and customer service representatives in achieving a seamless and successful installation process.
• Performed full-scope project management inclusive of scheduling, responding to customer concerns, team direction, status reporting, and forecasting of monthly revenue.

 

Executone Business Solutions/Staples Communications, New York, NY, 1996 to 2000

Lead Install Technician       (1999 to 2000)

• Trained and mentored new employees in installation procedures and drove cohesive efforts among peers, subordinates and supervisors to swiftly resolve problems.
• Handpicked to spearhead Y2K compliance project based on significant leadership attributes.
• Played an integral role in all elements of installation process from planning stage to final completion and customer satisfaction.
• Promoted from role as Service Technician (1996 to 1998) based on exemplary performance.

 

Prior Background includes roles as Field Radio Operator & Squad Leader, United States Marine Corps, Camp Lejeune, NC, 1991 to 1995

 

 

Nortel Networks Training Center, New Jersey

Executone Training Center, Connecticut

Samsung Training Center, New York

Comdial Training Center, New York

NEC Training Center, Connecticut

Telecommunications studies, Technical Career Institute, New York City, NY

Business Administration studies, York College, Queens, NY

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear ______________:

 

Are you seeking a results-focused, solutions-oriented <insert job title/position> to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer over 10 years of experience in installing, configuring, servicing, and supporting technology-driven business solutions for employers and their customers.  I excel in network installations, cable installations, project coordination, resolving technical issues and deficiencies, and optimizing overall operational performance and connectivity.  I also possess first-rate communication skills vital to determining and responding to customer needs and forging effective relationships. 

 

As an integral member of your team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy