~ knowledgeable in applications development • user support specialist • team-focused can do attitude ~

 

detail-driven professional with solid it and project management training eager to contribute proven expertise in network / hardware / operating systems troubleshooting, pc assembly, and

help desk / technical support toward maximizing an organization s productivity.

 

profile

 

ø  adept at installing, documenting, and testing wide-ranging computer programs.

ø  demonstrate precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques, and excellent written / verbal communication and interpersonal relationship-building talents.

ø  contribute dynamic multitasking and time management skills, including quickly diagnosing and adjusting it systems to meet special conditions, resolving it challenges, and maintaining high-quality standards.

ø  recognized as the go-to person for immediate resolution of complex technical issues.

 

~ education ~

 

m.s., management

extensive coursework in information technology management

certificates in business management, change management, and project management

colorado tech university

 

b.s., agricultural and leadership development

top-performing member of the prestigious university corps of cadets

texas a&m university

 

~ key technical proficiencies ~

 

operating systems

windows nt • windows 95 / 98 • windows xp • windows vista • ms-dos

 

networking / programming languages

tcp / ip • ftp • http • css • c / c++

 

applications

microsoft office (word, excel, powerpoint) • microsoft frontpage

adobe (photoshop, imageready, flash, dreamweaver, illustrator, acrobat)

 

professional synopsis

 

 

         applied sharp it and analytical talents toward successfully troubleshooting, researching, diagnosing, documenting, and resolving critical technical issues / challenges within various windows-based operating systems, along with handling complex ms office, e-mail, internet, and hardware / peripheral activities.

         utilized solid interpersonal and communications abilities to provide accurate technical assistance via telephone and in person for instructional / administrative staff and students.

         maximized organizational productivity by expertly maintaining computer and audiovisual equipment, as well as relocating and assembling equipment within classroom environments to ensure seamless operational efficiency.

 

~ recent supplemental experience ~

 

 

         lead a highly-skilled team in the successful operations of a fast-paced, high-volume restaurant kitchen, along with monitoring proper food preparation, performing cost control, ensuring adherence to safety policies, and effectively training incoming personnel.

 

 

         showcased exceptional operational support abilities toward proficiently assisting with versatile organizational projects, including demolishing office floors and safely handling various types of heavy equipment.

 

~ knowledgeable in applications development • user support specialist • team-focused can do attitude ~

 

 

 

 

 

 

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hiring agent name

title

company name

address

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dear__________________:

 

as a proud alumnus of texas a&m university, i am currently seeking the available information technology associate role, and am submitting my resume for your review.

 

i am eager to apply solid it and project management training, as well as proven expertise in network / hardware / operating systems troubleshooting, pc assembly, and help desk / technical support toward maximizing your organization s productivity. i can contribute dynamic multitasking and time management skills, including quickly diagnosing and adjusting it systems to meet special conditions, resolving it challenges, and maintaining high-quality standards.  i am also experienced in tcp / ip, ftp, http, css, and c / c++.

 

you will find me to be a detail-driven professional who is adept at designing, writing, installing, documenting, and testing wide-ranging computer programs.  in addition, i demonstrate precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques, and excellent written / verbal communication and interpersonal relationship-building talents.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your technical team.

 

i look forward to hearing from you in order to discuss this available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy