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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

Career Objective

 

Versatile professional eager to contribute broad-scope pharmacy experience toward supporting a dynamic organization in maximizing bottom-line performance.

 

Profile

 

  • Offer solid and progressive pharmaceutical experience, including expertise within and Customer Service capacities.
  • Skilled at indentifying and resolving highly complex and technical issues on behalf of company.
  • Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • Effectively trained personnel teams and actively collaborated in operational functions such as staff training, associate assistance, promoting teamwork,
  • Demonstrate strong abilities in handling multiple tasks simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • Facilitate productive workflow and technical processes, while serving as point-of-contact for associates.
  • Recognizes as a person of integrity, consistently striving for personal excellence, while always putting customers first.

 

Professional Experience


Job Title Wellpoint Nextrx                                                                                                        2006-Present

  Consistently provide technical direction, guidance and resources to pharmacy customer advocates.

  Utilize extensive expertise in the Order Entry processes in assisting and troubleshooting associate problems.

  Sharp business acumen and experienced in managing broad scope of operations, from writing and updating the department procedures to retraining associates with quality issues and

  Actively collaborate with management in redesigning and rewriting procedures and training bulletins to increase comprehension, quality and productivity.

  Facilitate productive communication with numerous department leads to ensure timely and complete resolution of Order Entry.

  Effectively handle a broad range of administrative functions, including the creation of department newsletter, maintaining workstation informational database, designing departmental handouts, and monitoring work flow/attendance.

  Drafted departmental Quality Assurance Testing procedure and tested new implementations.


Owner/Operator Screen Printing Business                                                                              Date-Date

  • Actively managed a screen printing business, consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

Job Title United States Army                                                                                                         Date-Date

  Responsible for all aspects of office operations, as well as being accountable for millions of dollars worth of equipment.

 

 

Education

 

Leadership Training United States Army

 

Internal Training Learnpoint; Wellpoint Nextrx

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