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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000



results-driven professional eager to contribute extensive financial and banking expertise, as well as dynamic management, business development, and closing talents toward actively supporting a progressive organization in optimizing operational and revenue performance.



ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and ease.


career achievements

ø  successfully closed $21m in sales in 2006, demonstrating exceptional sales techniques and closing talents in achieving goals.

ø  ranked top business developer and salesperson for five consecutive years.

ø  met and exceeded all income driven goals and project timelines.

ø  proficiently applied detail orientation and prioritizing abilities in planning and coordinating the launch of three branches. 

ø  assigned to key builder accounts, with many of them being top 10 builders in georgia, north carolina and alabama.


professional experience

colonial bank, lawrenceville, ga                                                                                    2008-present

sr. mortgage loan consultant 

  contribute dynamic communication and interpersonal relation skills toward supporting all aspects of daily operations.

  successfully promote superior service and exceptional client satisfaction by promptly resolving issues and preventing escalation.




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yyyyyy x. yyyyyy                                                                                                                           page 2 of 2



countrywide home loans, duluth, ga                                                                            2007-2008

sales manager

  applied solid leadership qualities toward managing, mentoring and motivating loan officers, playing an instrumental role in the development of top performing team members.

  efficiently planned and coordinated workflow and assigned projects to optimize utilization of human capital and operational resources.

  illustrated industry expertise and strong communication skills toward responding to staff inquiries and troubleshooting problems.


pine state mortgage corporation                                                                                     2000-2006 

mortgage loan officer

  exhibited sharp business acumen and organizational skills in managing 5 new subdivisions with 60 or more homes per subdivision. 

  contributed to business development by proactively retaining 6 spot agents for referral business and repeat business from closed new homebuyers. 


suntrust bank, duluth, ga                                                                                              1983-2000

vice president / branch manager

  relied upon to lend expertise toward managing several branches in the retail division with over $62m in deposits, over $14m commercial loan portfolio and $23m retail portfolio.

  strategically managed daily operations and schedules, with strong focus on maximizing use of resources while controlling costs and meeting client needs.

  spearheaded diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning and policies/procedures development.


prior experience


national bank of georgia, atlanta, ga     

customer service rep, head teller, loan officer, assistant branch manager



university of georgia/ georgia banking school
key courses included: banking courses / financial analysis,  branch management academy, market management , accounting i & ii, consumer lending, commercial lending, marty cohen extraordinary sales leadership, proactive relationships


community activities

vice president - chamber of commerce, canton, ga

officer - american cancer society, canton, ga

bike-a-thon coordinator - st jude's children's hospital     



yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000








hiring agent name





dear _______________________________:


i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


as illustrated by the accompanying resume, i have a comprehensive background in management, business development and client servicing, assuming increasing levels of responsibility for key clients and employees.  from leading high performance teams and facilitating superior staff development to reducing operating costs and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. 


as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




yyyyyy x. yyyyyy



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