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0000 xxxxxx xxxx , xxxx , xxxxx 00000


yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

results-driven sales branch manager eager to contribute dynamic management, business development, client servicing and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance as a key staff member.


ø  offer extensive sales and marketing experience, with comprehensive employee and client relations management background.

ø  entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and p&l administration.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams and creates a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies to boost company leveraging.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

career achievements

ø  gained new accounts and expanded customer base in memphis and the metro area by conducting comprehensive market research and analysis, attending networking events and building/establishing key relationships.

ø  successfully developed and established company image and corporate philosophy in the community by forging strategic partnerships and building a strong network of associates, customers, community and professional organizations. 

ø  boosted gross margin by formulating strategic pricing plans and providing exceptional customer service. 

ø  increased sales by managing branch b&c account sales and service effort; proactively provided direct telephone contacts, personal visits, and servicing activities,

professional experience

willstaff, memphis, tn                                                                                                        2008      

sales manager 

  contributed dynamic leadership skills in supporting all aspects of sales and marketing for a start up branch, with full accountability for branch s financial goals.

  hired, trained and motivated new hires, playing an instrumental role in the development of top performing team members.  


kelly services,  memphis, tn                                                                                               2006-2008

branch manager

  innovatively created and implemented targeted marketing plans instrumental to meeting and exceeding sales goals.

  relied upon to lend expertise in managing the launch of a new branch in jonesboro, arkansas and oversaw all aspects of daily onsite operations. 


jacobson staffing company, memphis, tn                                                                          2004-2006

area sales manager (2005-2006)

  proficiently designed, developed and executed sales and marketing strategies supporting enterprise-wide operations to successfully meet and exceed financial goals.

  applied sharp business acumen toward defining/implementing policies to boost overall operational performance.


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renee sappington                                                                                                                                    page 2 of 2


jacobson staffing company, memphis, tn                                                                          2004-2006


branch manager (2004-2005)

  exhibited industry expertise and advanced communication skills toward acting as first point of contact in responding to customer inquiries regarding accounts, services and rates and troubleshooting problems.

  efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.

  spearheaded diverse administrative activities ranging from staffing, training and performance evaluation to p&l administration, staff meeting coordination and report preparation, demonstrating exceptional organizational and multitasking abilities in achieving operational goals and timelines.


ablest staffing services, memphis, tn                                                                                2003-2004

account executive (2004)

  proficiently set up and developed assigned territory and successfully contributed to business development by using proactive prospecting techniques to generate new customers.

  promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  maximized sales volume and profitability by effectively organizing and coordinating sales effort.

staffing supervisor (2003)

  independently supervised daily office operations including applicant processing, training, order filling and performing administrative functions.

  strategically designed existing account servicing plans centered upon account retention and penetration in order to develop a high level of accountability. 


rgt management, inc., memphis, tn                                                                                   1999-2003

senior account executive - people placement services (2002-2003)

  actively supported subsidiary s launch and developed effective staffing solutions for rgt management as well as other local businesses. 

  illustrated strong interpersonal relation and analytical skills in interviewing candidates and performing hiring decisions.

human resource generalist (1999-2002)

  recruited salary managers for 60 restaurants in 5 states.

  administered all benefits including medical, dental, life and 401k in open enrollment meetings. 

  concurrently handled all unemployment claims and employment verifications, as well as transfers, demotions and promotions, further exhibiting ability to manage multiple functions.

  ensured strict compliance with all state and federal regulations by maintaining eeoc files and audited 60 restaurants.


additional experience


appleone employment, memphis, tn                                                                     

branch manager


spherion, brentwood, tn                                                                                                    

branch manager


bachelor of science, organizational management - crichton college (memphis, tn)

associate of applied science degree - state technical institute (memphis, tn)

technical skills

typing speed: 55 wpm, microsoft word, excel, act and coates







hiring agent name





dear _______________________________:


are you seeking a results-focused, solutions-oriented sales and marketing professional to support your company in maximizing revenues?  i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


from leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive employee development processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.  as illustrated by the accompanying resume, i have a comprehensive background in enhancing gross margin and increasing sales through proactive customer service strategies and targeted market plans.

 to complement my experience, i offer a bachelor of science in organizational management.


as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




renee sappington




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