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yyyyyy x. yyyyyy               0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                       (xxx-xxx-xxxx •


~ cross-functional team leader • expert in business development • experienced project manager ~


results-focused leader with expertise in project administration and program management

eager to contribute dynamic strategic planning, team building, and client relations skills

toward supporting a progressive employer in optimizing performance and profitability.




ø  demonstrate a proven ability to manage multi-year, multimillion-dollar organizational programs and it projects, including bridging technology and business goals to provide customized operational solutions.

ø  showcase superior leadership abilities, sharp analytical attributes, intelligent decision-making skills, and excellent interpersonal relationship-building techniques.

ø  adept at designing and implementing best practice methodologies to attain cost-effective alignment with business objectives while concurrently providing superior customer service.

ø  actively communicate a company s vision, value, and goals in order to ensure a consistently successful organizational performance.

ø  foster cooperative teamwork across a multitude of personnel levels while making solid management decisions to maintain a valuable and productive working environment at all times.

ø  holds an m.s. in management information systems and a b.s. in business information systems from bellevue university; completed an a.a.s. in architecture design from northern virginia community college.

ø  currently pursuing rigorous pmi certification.


professional experience


gifts in kind international, alexandria, va

director technology program                                                                                                         2005 c 2008


ø  applied sharp managerial talents toward overseeing total partner relationships for major account programs within america s 8th-largest charity and global leader in new product philanthropy, along with providing administration and data management for high-profile clients such as general motors, mattel, dell, and hewlett packard.

ø  generated positive public relations to create new charity-driven opportunities while building critical community relationships and professional networks, including achieving over $15 million in major account-based product donations for 2007.

ø  demonstrated strong leadership skills by effectively training and leading a top-performing team of donation specialists, along with developing, implementing, and maintaining high-quality standards for all associates to provide consistency within business operations.

ø  strategically steered account management efficiencies by developing critical program requirements, data models, and all documentation throughout project lifecycles.

ø  effectively liaised between executive-level stakeholders and organizational personnel to proficiently manage project and program implementations and campaigns.

ø  utilized superior technical abilities to administer support systems development processes, including providing management reporting, payment, and accounting interfaces; oversaw a total systemic rewrite from access to ms navision erp management systems.


program manager technology programs                                                                                       2002 c 2005


ø  drove organizational growth by expertly performing business systems analysis, along with implementing multifaceted companywide technology standards instrumental in reducing redundancy and decreasing overall program maintenance costs.

ø  effectively spearheaded design and development activities for versatile new projects, including overseeing the re-launch of an innovative web site.

ø  contributed resourceful interpersonal relationship-building techniques toward developing beneficial account relationships; designed and implemented major donor programs to attain business goals and objectives.

ø  supported charitable efforts by overseeing the daily implementation of all technology donation campaigns, including major donor development; coordinated all donation placements and managed budgets, logistics, and distribution.

yyyyyy x. yyyyyy

                                                                                                                              (xxx-xxx-xxxx • page two


~ cross-functional team leader • expert in business development • experienced project manager ~


professional experience



linens n things, city, various locations

manager / co-store manager (springfield, va)                                                                                  2000 c 2001


ø  optimized success of a leading, national large-format retailer of home textiles, housewares, and decorative home accessories by generating profitable sales while meeting projected store budgets to attain maximum bottom-line results and ensure continued marketplace dominance.

ø  facilitate strategic business decisions based on analysis of regular sales summaries and employee statistics, including performing essential personnel scheduling, inventory control, and organizational goal development.

ø  actively recruited a skilled 54-member retail team, along with creating dynamic training / development materials for all personnel.

ø  organized and implemented advantageous new product rollouts, along with designing floor plans and setting up creative visual merchandise displays to enhance sales; received windows of the year award.

ø  resourcefully delegated employee tasks to allow individualized work-related confidence, while consistently empowering associates to make decisions to reflect positively on business productivity and operational success.

ø  assisted customers by demonstrating a comprehensive knowledge of all company products and services.


project store closure / general store manager (washington, dc metro)                                           1998 c 2000


ø  performed wide-ranging operational management tasks (i.e. personnel recruitment, training), including directing profit-oriented business operations and systems analysis activities instrumental in attaining essential store upgrades in compliance with corporate objectives.

ø  successfully transitioned traditional stores to multimillion-dollar superstores by proficiently overseeing all store closing projects to attain seamless organizational conversions.

ø  recognized as manager of the year for excellence in job performance.


~ additional key experience ~


linens n things, city, various locations


district recruiter (falls church, va)                                                                                                            1997

general manager (silver spring, md / gaithersburg, md)                                                                  1996 c 1997

assistant manager (greenbelt, md)                                                                                                   1994 c 1996


key technical proficiencies



microsoft office (word, excel, access, powerpoint, project, visio) • microsoft dynamic navision • sql


operating systems

microsoft windows 2000 / 2003 / xp pro



tcp / ip • lan / wan • microsoft windows server 2003



vba • asp • • html


professional development


project managers workshop• project scheduling / cost control • franklin covey time management

rapid assessment / recovery of project constraints • risk management • unified modeling language

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